Surcheros - Fernandina Beach, FL

We have never eaten at a Surcheros before, so trying to evaluate what to order was tough. First bite of crunchy taco with ground beef, I was shocked how delicious it was! The entire time I was eating it, I was trying to see if something specifically was standing out as to why it was so good, but I think it was just a great combination. The shell held up pretty well and didn’t get soggy or crumbly. The ground beef was seasoned perfect; it wasn’t spicy at all, but had plenty of flavor. The pico and the corn salsa were delicious and fresh. On the flour tortilla I got everything the same except I got the grilled chicken. The chicken also had a great flavor to it, but I probably wouldn’t bother getting the flour tortilla again because the crunchy was so good. The only thing I was disappointed i

Order online. I came past pick up time so it would be ready. It was not. I couldn't get any acknowledgement by the two employees. They were waiting on a group of men having a conversation with the female employees cussing. I went to the restroom and came back. A employee finally asked me who I was here for I told her the order name and she began making my order. Unfortunately I ordered a grilled burrito with grilled toppings. The employee decided I wasn't getting it. Once I recieved my order I noticed it was awful light for a Surcheros burrito. I opened to find a little burrito half the size it usually is. The two employees were talking about the other employee gets off at 3:30 well who gets off at 4. All I wanted was my whole order. My burrito did not have the ingredients that I ordered

We used to love this place. The food is still good there, but man has the place gone downhill. First, without tip it was almost $50 for a kids taco and two orders of nachos. That is pretty pricey compared to other options in the same category. I wouldn't mind ad much if it were a higher caliber dining experience, but this place was absolutely disgusting. Fortunately, the food prep are appeared clean. It wasn't until we got to the dining area to see the neglect. There was something spilled all over the floor by the drink station that no one was even attempting to clean up while we were there. You could barely walk in the area without slipping. All of the in-house made drinks (tea & lemonade) did not have tops on them, so were just sitting open to whatever wanted to drop in them. When attem

omy goodness!! this spot is where it's at! the southwestern ranch with the fresh veggie bowl! chips with garlic salsa! 😮‍💨🤤

The food was good and fresh. The servers were very friendly but clearly overwhelmed due to not enough staff members. They tried there best and kept a smile on there face even with a long line of customers so for me that’s great customer service. It doesn’t have anything that sets it apart from similar offerings. I would like to see more house sauces and my husband agreed beer would pair well with this Tex-Mex meal. Their S’mores quesadilla looks really good but we did not try it on this visit.