sweetFrog Premium Frozen Yogurt

The door and Google states it is open. The open sign is lit, but the doors are locked. I wouldn't have driven across town if I knew they don't follow their hours.

We love sweet frog and last time we came to this location it was great. Unfortunately this time it was not worth the cost. I went for my favorite flavor, original, it was empty. My fiance went for his favorite, cotton candy, empty. Another set of flavors was down for maintenance. I went with some different flavors they came out very soft. The tables were dirty. The music was skipping which was very distracting. The toppings were good as always but $23 later I left very disappointed.

Ordered through Uber, both cups were barely filled which on its own would be annoying but I ordered pineapple and received vanilla. Just refund part of the order if you don’t have the item instead of sending a non comparable substitute.

We popped in to Sweet Frog for a roadside treat and found the cleanest, beautifully displayed yogurt shop with delicious, fresh toppings, a wide selection of nonfat yogurt options like Sweet Coconut, Strawberry shortbread, and Mango, all served up with a smile and pure kindness by the owner Mary. Certainly worth a detour on any road trip!

Extremely disappointing experience!! The shop closes at 9 PM, but all chairs and tables were already put away. We weren’t allowed to sit, even with a baby. The employee spoke very quietly and explained we couldn't stay, but it felt unwelcoming. This was our second visit — the first time wasn’t great either. The place was messy, napkins were out, and toppings were poorly maintained. After I mentioned leaving a negative review, the employee (still on her phone) casually replied, “That’s fine,” while checking me out. I’d give zero stars if I could.