Taco Bell
Chapel Hill, NC · Fast food restaurant
- Address
- Taco Bell, 48 Knox Wy, Chapel Hill, NC 27516
- Phone
- (919) 240-5567
- Website
- locations.tacobell.com/nc/chapel-hill/48-knox-way.html?utm_source=yext&utm_campaign=googlelistings&utm_medium=referral&utm_term=033468&utm_content=website&y_source=1_ODU5NDU4Mi03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
- Status
- Closed · Opens 9 AM
Taco Bell is a restaurant located in Chapel Hill, NC. It is one of 239 restaurants listed in Chapel Hill. Its 3.2-star rating is slightly below the Chapel Hill city average of 4.3 stars. There are 10 photos associated with this location.
About Taco Bell
Find your nearby Taco Bell at 48 Knox Way in Chapel Hill. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for... More
Hours
| Saturday | 9 AM–2 AM |
Customer Reviews
We were given an empty tortilla and an empty sauce cup instead of the breakfast Crunchwrap and side of nacho cheese sauce that we ordered and pre-paid for on the mobile app. Be very careful coming here in the mornings. Whoever was working today was aggressive and scary. We pulled up to the drive thru and the worker was outside in his car. He eventually came inside and asked us for our order - we told him we had an online order and he told us to pull up, per usual. When he handed us our food, we noticed that there was an empty cheese cup inside, so assuming this was just an honest mistake we asked him to please fill it with nacho cheese. He left with the cup, came back, and handed us another empty cup. Confused, we said “this cup is empty, can you please fill it with the nacho cheese that w
Pretty good relative to the other Taco Bell’s in North Carolina, although their burritos are a little small and have slightly too much rice. This one specifically does really well with the nachos. I came rather late (9:30 PM) and waited ten minutes in the parking lot after being told to do so at the drive thru. Everything was fresh, but it’s a lot faster at other fast food restaurants. I’m not sure if it’s that quality throughout the whole day, or if it depends on staff. Either way, very good!
Had a great late night experience. I was with a large group, and Herbo and the management team handled everything really well. They were friendly, quick, and made the whole experience smooth even with a lot of us ordering. Our food came out right and on time, and I left very satisfied. Really appreciate the great customer service!
Something must be going on if there are this many 1 ⭐️ reviews, but as of late, I’ve never had any “major” problems with this particular location as what other reviews have described, just minor inconsistencies. I usually do mobile orders so order accuracy is never a problem for me, and they’re relatively fast getting my order ready. It’s about 2 minutes tops to get a cravings meal. However I do want to mention my most recent visit (February 13th) where my “Beefy 5-Layer Burrito” was basically a bean burrito. Kinda disappointed given that all I tasted was refried beans and only a little bit of beef, but it wasn’t an absolute deal-breaker.
We were in a rush, came in for fast food and it took 45 minutes. They were not busy, it was a normal Sunday afternoon and they looked short staffed, but still took way longer than expected. Poorly made food, and no communication.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.