Taco Bell

Placed an online order while on the way home from work, greeted in the drive thru by a very polite young man (I believe his name was Chris). Asked to leave a review after receiving the order, everything was great. Thanks to your team for a quick late meal!

This time I tried the new Steak Garlic Nacho Fries. They were a nice change from the regular nacho fries, but I probably wouldn't order it again. It was smaller than I expected and was good, but not great. I also got a regular taco, but they gave it to me broken...

Unfortunately I have had numerous bad experiences with this Taco Bell. Just like all the others say, they will leave you at the order window for quite some time, even when placing a mobile order ahead. The last three times I've been to this location there's been an issue. Food will be wrong and they will give you an attitude for their mistake. They never have 3/4 of the drinks they're supposed to have. This is honestly one of the worst fast food places I've ever been.

Stood at the counter for over 10 minutes. Was glanced at several times several times but the employees and never greeted or told they would be with us shortly. I ended up ordering off the machine that is so hard to figure out. The dining room was dirty and cold.

I ordered 30.00 worth of food to go. I asked for an extra cup of Ice to go with my food. I was told no I could not have a cup of ice nor could I buy a cup of ice. I was told I had to buy a bottle of water or a soda. When I was leaving a kind worker asked what the commotion was about. I was like I just wanted a cup of Ice to go with my food, however when he went to give me a small cup of ice (which was fine) he was told no by the manager and he looked very confused on why he couldn't give me a cup of ice on a day when it was 96° out. I will not be coming back to this taco bell over the rude treatment of the staff. I would understand being told no if I didn't order any food, however I had just spent 30.00 on lunch. Customer Service at this taco bell is a joke.