Taco Bell

If you order thru the Taco Bell app they place your order for dead last. Ordered for ASAP mobile pickup thru the app. Got to the restaurant about 5 minutes after placing the order, 10 minutes early to the app’s “pick-up” time. Workers asked if I was a dasher (I’m not) and said my order is being prepared. Order wasn’t completed until 12 minutes after my stated time. Total time to get this food: 30 minutes. Multiple drive-thru orders were completed while I waited. Like 8 orders. Next time just order in person, don’t use the app. Side note: when did the Crunchwrap supreme get so thin?? First 4 bites were tortilla and more tortilla.

I went inside the lobby around 5-6ish PM on a weekday. I used the screens to order because I can take my time, change my mind if need be, and see the menu with pricing better. My wait from start to finish was between 5 to 10 minutes. After the wait, one of their workers called my name and handed me a bag with only 75% of what I paid for. I'm not talking one or two missing tacos, folks -- I'm saying if the bag was supposed to have 10 items, there was only freaking three. The supervisor had to correct this worker TWO SEPARATE TIMES because each time they brought a couple of items, they forgot the rest. I kindly removed all the food from the bag and hand counted each item because I now want to be sure. During this, the worker never apologized for the mistake but instead seemed annoyed I was

$16 dollars for nachos. They didn’t even put any extras like I ordered (extra cheese, meat, etc. what a waste of money. I swear everytime I get taco bell makes me wish I didn’t…

Stopped here to grab a breakfast with my daughter and the lobby was closed. On the door it stated that they open up at 10 AM however this location sometimes has short staff and the lobby will be closed and you can only order through the drive-through. The Taco Bell employee was nice enough to open the doors for my daughter and I So we could use the restroom and place an order. This location has a large diamond section and on some of the larger tables electrical outlets are available. They also have a super fast check out kiosk inside.

Good customer service. Was greeted promptly upon approaching the counter. Order was accurate. Location was clean. Food was good. Nacho fries were crispy.