Taco Bell

bro i wanted some chips and cheese so obviously i went to get some. the guy at the mic misheard me and yelled at me saying they didn’t have nacho fries. when i say yell he fr YELLED at me. he was so rude omg like dude i js wanted my nacho chips and cheese 😭 he didn’t apologize or anything. it ain’t my fault u misheard me dude, dude didn’t even see me yet and was already yelling at me. he also interrupted the lady who picked up the mic first which was also very rude. he didn’t even let me answer his question if the order was done and said “that it? pull up.” i wanted a drink with it and he wouldn’t even let me finish. like seriously? all of that was completely unnecessary, all for $2.50 chips and cheese. i get they’re stressed out and fast food isn’t a great job to work (speaking from exper

Young lady that was working the drive thru on August 21, 2025 around 2 pm, the only reason you have a job is because of customers. If we weren’t buying, you wouldn’t be getting paid. Simple. Next time let’s ask questions like how can I help you today versus what you want? And how are you doing with a total when I pull up to the window instead of just holding out your hand. What about asking the customer if they need anything else instead of closing the window in my face? I understand it’s just Taco Bell and I’m not expecting much when I go there and you have so many better things to do besides your job, but if you want to keep your job let’s work on that customer service.

Was lured in by the return of the 7 layer burrito which was a favorite of my years ago. Mistake. The 7 layer burrito I received was missing sour cream. The potato taco was room temp and the potatoes were so hard I was afraid I might break a tooth. Clearly they had been sitting around for a while. Normally they are actual potato pieces, like diced potatoes, but these were small and hard pieces. Husband got a combo meal and his taco was room temp as well and the burrito was very mediocre. Only option to get a receipt was e-mail or text - like I wanted to give either of them to Taco Bell. I chose text as it was easiest to block later but never got the receipt. Really a disappointing experience overall.

It seems futile to review a fast food place, but the service and food here are somehow worse each time we go. I get being short-staffed is stressful, but to not listen during an order and then argue about it at the window? The employee working the window also had her mask pulled completely down, exposing both nose and mouth. Defeats the purpose, no? Two stars since the order was at least correct, but gross and ill-packaged (pictured). Won't be back.

It would be appropriate and appreciated if everyone tied their hair back and wore a hairnet especially making food. There was hair in my partners food.