Taco Bell

I have been coming here for years, as both a dasher and a customer, but tonight was one of the worst experiences I have ever had. My grandmother and I came to the restaurant for a door dash and we were immediately told it would be about 20 minutes due to a WiFi outage. We completely understood and told the sweet girl at the register it was alright and that we understood. 20 minutes pass and we are immediately put off by one of the older male employee harassing the customers on their clothing, flirting with multiple others, and just making everyone uncomfortable. We chose to try to ignore this as we needed the money but then a female employee, an older lady, started bad mouth the other dashers and workers, resulting in a commotion of another customer in the store to get extremely angry. We

Taco bell has always been hit or miss for me. This visit was somewhere in the middle. Some of the food was fresh, some was not. Tossing it in the bag didn't help the matter either. When I'm spending hard earned money on fast food that has almost doubled in cost, I am hoping for good food.

Had to wait an hour or more for our food then the manager said she would refund our money for the long wait. She instead said she would put $40 on a gift card. Once we got home we tried using the gift card only to be embarrassed because there was nothing on the card. She lied just to get us out of there. We live in NC so we won't able to go back but we did call and a different manager said he would contact that manager and corporate to see what could be done and he would call back. That was yesterday and still no call.

I’m extremely disappointed. First want to say, I’m a huge Taco Bell fan; I eat it at least once a week. However, my experiences as of recently have been nothing but negative. The drive-thru wait time is consistently unreasonable—often stretching up to an hour with no explanation or apology. When you finally get your food, it’s frequently cold, incorrect, or missing items entirely, which makes the long wait even more frustrating. To make matters worse, the staff often comes across as unfriendly and uninterested in resolving issues. Mistakes are treated as inconveniences rather than something they take responsibility for. I don’t expect perfection, but I do expect accurate orders, hot food, and basic customer service—especially after such a long wait. Unfortunately, this location repeatedl

Dear Taco Bell in Dyersburg, You are truly and without a doubt the worst Taco Bell to ever exist. Please invest in some hair nets, manners, and the basic ability to do the job you applied for. Sincerely, Someone who’s tired of having hair in their food😀