Taco Bell

Here's a polished, 5-star review you can use for Chelly at Taco Bell: ⭐⭐⭐⭐⭐ Outstanding Customer Service! I made a mistake and accidentally placed my order for the wrong Taco Bell location. Chelly went above and beyond to help me out—not only was she incredibly kind and patient throughout the entire situation, but she also honored my order and made sure everything was squared away perfectly. Her professionalism and willingness to turn a stressful moment into a great experience really made my day. Chelly is exactly the kind of employee every restaurant needs. Thank you for the exceptional service!

Don’t order ahead online. I live three minutes from this location. My food was thoroughly cold, all the way through, just five minutes after picking it up. They did nothing to keep this warm.

The Good: The food was good, the service was quick, and the place was absolutely spotless. The Bad: Firstly, they really need to take the milk off the menu since there is no milk. That is just logic. Secondly, I heard explicit language fron the employees, and I was with my four year old son, so that is problematic. The Judgment: 2 Stars: ⭐⭐ I would suggest going through the drive-thru, especially if you take issue with offensive language.

I didn't enjoy my experience at all. Like a lot of fast food establishments, they have become automated. No longer the greeting from a human, sometimes with a smile. Those days are gone clearing the way for a screen to place your order. Making for a darker cold experience. The food was cold, bland, and the soft drink watered down. The only interaction occurs as they place your order on the counter, calling your name before sliding it to you. Again, not even a smile, just another mechanized exchange.

Don't order pickup. The setup is horrible. the staff they hired to run the drive through are pissed when they have to walk over and deliver the pickup orders. Chick fil a has dedicated in-store employees handling in store orders and mobile orders. #getwiththetimes