Taco Bell

Well, I was able to order what I wanted to drink for the order from the app when I arrived at the drive-through, there was a written sign in black marker stating that there was no ice no freezes only water and lemonade available thankfully, I thought I was safe because I ordered lemonade until I was Notified that they no longer had eliminated either only water with no ice. I said well can you throw in a couple of extra soft tacos only to get a no mail but you can get a refund from customer service through the app which I am already gonna make the astute assumption That they probably won’t answer but if they do, I’ll give an extra star. On a lighter note the girl at the window was friendly and it was observant of my Furbaby in my lap with a genuine compliment. I hope all the food is right b

I’m leaving this review in the hopes that a manager sees it. I came into Taco Bell today to pick up two delivery orders for DoorDash. One of them being very large, and the only reason that I accepted the order in the first place. When I walked in, there was an order already ready, however, it was not mine. When I told them that I was picking up two orders one for Katie and one for Justin, they said OK and that they’d go check on it. They came back again and asked again what I needed and I told them. And the lady in the back said I’m the only one making orders. It might be a while and I asked simply how long. And she could not give me an order number. She just said that she had a bunch of drive-through orders. And I said I think that you should prioritize DoorDash as much as drive-through.

Employees were nice and the service was surprisingly fast but very disappointed with my food, why is the steak quesadilla almost $7 when this is what is on it?? Barely any steak and cheese, half of my quesadilla didn’t even have any steak and a sprinkle of cheese! I love me some Taco Bell but I’m not spending the price they want for the portion of food there serving!

Avoid this location. This location is consistently the worst Taco Bell by far between here and Baton Rouge! The handful of employees that are working always look like they hate their lives, and it's evident in the preparation of the food and lack of customer service. Not to mention it is a complete rip off for customers when half your order is incorrect or so haphazardly put together and lukewarm that you don’t even want to eat what you paid for! Avoid this location and go to the Hwy 30 location if you must get your TB fix in Gonzales… they aren’t much better, but at least the food is prepared correctly and freshly (most of the time) and you aren’t wasting your money.

This Taco Bell consistently has horrible service. I’ve ordered here several times and each and every time without fail my order is wrong. I’ve even tried on DoorDash and that is even worse. It’s like they don’t even care about their customers at all. Practically throwing the food at you through the window like you’re the inconvenience. NEVER going back!