Taco Bell

Got here at about 7:30am it opens at 7am. I was the only person here. I was NEVER greeted as the employees talked about drive through time so I ordered from the self service, then proceeded to sit as I was dining in. See pictures for reference but the place was dirty from top to bottom.... But hey the food was hot and probably good I just couldn't finish it after only a few bites bc I was distracted by the filth. Personally I wouldn't even open a store until it was ready for customers. And I'd ALWAYS greet my guests. Thumbs down for me.

I Door Dashed from this location after a very long work shift, the quality was horrific. I didn't catch either of their names I apologize, but the worker who greeted me and got the manager when returning the items were absolutely wonderful. The manager did everything she possibly could to make it right ,she even threw in some extra little treats and a beverage . Thank you both for your kindness!

I placed a pickup order at this location and the order was ready when I arrived just minutes later. I decided to eat indoors to warm up from the chilly weather outside and ended up staying longer than anticipated while getting some studying done. They were very hospitable, a couple workers even going out of their way to make sure I had refills, enough food, and even making sure I had a ride. I never felt rushed and was very thankful for that. I should have asked for their names, but I appreciate the ladies working tonight as they were all very considerate and kind.

I visited this location on 3/5/26 at around 10 PM. I don't know if the staff was having a bad night but that does not excuse the numerous mistakes. I have worked in resturaunts for years and this is ridiculous. Items left out of the order, empty chip/cinnamon twist bags in our food bag, and multiple items messed up. I can name a completely ugly looking 5 layer beefy burrito that look like someone had squeezed it and my quesadilla with the completely wrong protein in it. Five cars waited around the building for their order to be completed and our order had even been swapped with another customer originally. I understand mistakes happen but to leave people unsatisfied and hungry is horrible.

I normally go to this location because it's closer to where I live. However, this location is very inconsistent when it comes to getting the ingredients on orders right. At least twice in the last month, I have deselected ingredients on the kiosk, only to get my food and include the ingredients I have selected. I like going to the Glenbrook location better. The reason why I gave it three stars is because the staff is friendly. They just need to work on quality control.