Taco Bell

Polite customers not served. Apparently you have to stand right at the counter and breathe down their necks to get service. I came in and waited patiently for my food for 20 minutes when it had apparently been ready for some time. I mentioned I was missing a drink and got a massive glare for their inconvenience. Found out later they didn’t even give me the right sauce!

Everything in my order was completely wrong, we paid extra for a deluxe box and extra to replace the meat with chicken and instead of beef and everything was beef and only got soft tacos from a burrito box with no burritos. This is the second time I’ve been at this location and I had the same issue the first time. I don’t know what kind of employees you got working there but they really need to get that ish together.

I’m extremely disappointed with the customer service at this location. From the moment I pulled up to the drive-thru, I was not greeted and the entire ordering process felt rushed. I even specifically asked the employee to repeat my order back to me to avoid any problems, and when she did, she mumbled so poorly it was basically gibberish I couldn’t even understand what she was saying. I wasn’t told my total before being asked to pay, and to make matters worse, my order was wrong. I called to file a complaint and spoke with the general manager, whose professionalism was just as poor. He refused to provide his name, although the receipt lists it as Issac. When I explained that I’m a frequent customer since this location is right down the street, his response was, “So why do you keep coming?”

Extremely inconsistent product. With prices this high, a taco should be full, a burrito should be full. 75% of the time I buy from here I get half the food that I should (in terms of portion) and frankly I'm tired of rolling the dice. I grew up on Tbell and enjoy it once a week and I'm tired of gambling my hard earned money to get a half passed product. This only happens if the employees are trained to skimp on food. I was also told I need to reenter the line (of only 3 cars) to get an extra order of avocado before I even paid for the original order. Yikes

Can yall not slice burritos? The one down the street by Walmart just did.