Taco Bell

Today I have ordered food . It was a pickup order and the lady was so rude . Me & my boyfriend came in and my boyfriend told her that we have a pickup order . Firstly she arrogantly spoke that pull out to the window & because our car was away from the speaker and we were not able to hear properly and asked again that what did you said . (Just for the clarification) & then she be like come to the window so rudely . This is not the end . It was so disgusting that she gave us wrong order I specifically selected the items because I am allergic from beef and she added that to my burrito. I was not expecting this from Taco Bell . And maybe in future I will not order or get anything.

Seems that this location is raving with the same reviews and experiences I had. The customer service is downright disgraceful. Had to wait a good +10 minutes in the front counter for my mobile order and it was literally in front of my face. When the person finally served me they called another name before even attending me. I had to tell them I was there for my order. I've gone at least 3 other times in the past week and the same conclusion of waiting +10 minutes front counter for someone to serve me. If you want your food served well, get it through their drive thru. That way they can't begin to ignore you. Other than that this locations food and presentation has improved drastically the last few times I've went recently. But if you expect a difference in service through the front ent

I’ve been having a terrible experience these past few months but TODAY was the last straw. I ordered two deluxe boxes meats replaced for refried beans and we got beef. My drink was also meant to be a large but i got a medium. The employees need to stop prioritizing drive-thru and pay atleast SOME attention to the people dining in. Higher more employees if you can’t keep up??? I’d rather drive all the way to Stockton then deal with this POOR service. Apart of my families dietary restrictions are enforced by religion so imagine how me and my family felt being faced with beef and not the refried beans I payed for. I have my digital receipt for proof and pictures of the box.

Just got done working a 16 hour shift and Was extremely tired and hungry. Taco Bell on Harlan Rd is my Go-To quick bite And never Came Across Any Issues….. Until Tonight. Was met with the worst customer service. ( Simapreet K ) @ 12:25am 02/08/2026. Was greeted with a rude look on her face like I was a bother. “The paying customer who’s loyal to this specific location.” When she handed me my order I told her thank you and have a good night and was still met with a rude look from her like she drank vinegar. Maybe she was having a bad day or having personal issues going on…… Leave home at home and work at work. Also 3 sauses for 6 items I ordered. Clean stalls or work in the back because customer service is clearly not a strength. I don’t ever leave bad reviews btw…. So that should say som

Placed an order on a kiosk to dine in and ended up waiting 15 min until I was forced to inquire what was taking so long since I only had about 30 mins for my lunch break. I was then told my order was overlooked for a bigger order that was made for a drive thru customer and that they would only then get started on making it so fine but what was I presented with? A sloppily put together meal with tacos barely filled with meat and veggies it had more shell than anything else and the toppings on my mexican pizza nowhere to be seen. I thought with all the staff in the back seemingly "working" they would be able to handle dine-in and drive-thru customers. Mind you I was the only customer present for dining in at that moment.