Taco Bell

We love coming here, never had a problem till today. These chicken nuggets are disgusting and we didn’t even get all five of them, also ordered large nacho fries and didn’t even get enough. Our food tasted like teens made it! Idk who the manager was tonight. But get your employees in order and teach them correctly. Have some dignity and pride in your work. Never coming again. Going to the one off of 360!

I was traveling on my way home rather late on December 16th 2025. I knew I needed to eat something, but I didn't have anything at the house to fix. So I pulled off the highway looking for someplace to grab something to go. I happen to pawn the Taco Bell at 11:01 highway 287 North in Mansfield Texas. I went through the drive-thru and ordered a menu item that contained steak. I was told that they had no steak. So I looked and saw nothing else that looked appetizing, and settled for chicken strips. Four chicken strips were listed at $7.29. I was handed my drink and my sack of food and I drove away. When I got home I opened the bag and what I found was not chicken strips. It was pieces of crumbled chicken and a chunk of fried batter. The largest piece was no more than two and a half inches by

Never thought I’d be leaving a bad review on Christmas Eve but here we are. I placed an online order around 4pm and my entire order was pretty much messed up. I guess I’ve learned my lesson not to get fast food during the holidays but I was in a rush and thought I’d grab a quick dinner. I guess I chose the wrong timing. I don’t know if they were having a lettuce shortage or what but all my food items had barely any lettuce or cheese. Ordered a cherry Pepsi and it was just straight carbonation, no syrup or flavor. Asked to replace it and they gave me another cup of the same thing, despite telling them it had no flavor. Finally just asked for regular Pepsi and it was better. Asked for no pico on the avocado chicken burrito and you guessed it - still had pico anyway. The Gordita crunch was ju

I've ordered online for pickup and each time I've had more than two items missing. Customer service is awful and barely says a word. Picked up an online order tonight and waited almost 30 minutes in line even though I was the only car in the drive thru. When I got home I noticed I was missing a quesarito and 2 sides of spicy ranch which totals to around $7. Unacceptable!

I called the store and asked for a Manager or shift lead because my food was made incorrectly. So I asked for a refund or remake if possible, then the manager or shift lead told me to bring the receipt and we can fix that for you. Finally, I came through the drive thru the following night and I was met with a combative, irritated manager or shift lead that wanted to continue to say because I couldn’t remember the exact time I called and who I talked to that there was nothing they could do about my remake or refund. He then continuously repeated there’s nothing they can do. I went ahead asked if I have to call back a second time and keep all that stuff noted (time, name, and receipt) in order to get my food remade or a refund. I left there not wanting to go back again due to the rude atmosp