Taco Bell

I get things are getting more expensive, but when the quality and service go down and the price goes up, that gap is too large for me to accept. Order is usually wrong, AI intercom NEVER understands me. Just a frustrating process and I’m done giving them my business.

Not only did I get terrible food which is nothing like the advertisement but I got cussed out by the “manager on duty” who refused to give me her name. Truly unacceptable behavior especially from someone that should be setting an example for other employees. I asked one question which I was mocked & ridiculed for. She said, what do I expect it’s a “dipping burrito?!” At that point it was no longer about the food but the disrespect & unprofessionalism. Very disappointing. Corporate needs to train their employees on customer service. Do better.

This taco bell is 100x better than the one on Oak Park. Make the extra drive here if you live closer to the other one. Portion sizes are wayyyyyy better, cooks actually take their time and make things delicious and the food is never old and dry and cold like the other Taco Bell. Thanks!

Waiting in line writing this. They gave my order to someone else. Thrn handed me a taco. Told them it wasn't my order. Hey mistakes happen no big deal. But the lady told me to get to the back of the line and was ridiculously rude and acted like it was my fault. Terrible service from the manager

Very slow service, it was a simple single beef burrito order to go. Waited for 20 minutes to get my orders. It seems like Uber eat and door dash have priority over the regular customers. Won't be visiting here again. Customer service is not the what it use to be, over paid fast food workers are a bunch of lazy impolite people now and should be replace by robots. I bet robots are faster at making burrito. I'm not for replacing humans with machines but when fast food services are this way then time to fix the problem. OVER PAID SLOW HUNAN WORKERS driving the cost up on everything.