Taco Bell

WARNING: I would not recommend anyone to dine in or place a mobile order for this Taco Bell unless you have a minimum of 30min to spare and don’t have a preference on if your food is edible! It took 40min to get our food, and that was only after tracking down an employee 20min in who offered to start on our order. Dining room orders and pickups are being completely ignored. Both customers after us had to wait a minimum of 20min and ask to have their food made, one woman waited 25min next to us for a mobile order that had already alerted her was ready for pickup when she arrived. The employees do not come to the front, and will completely avoid you. So it’s hard to get ahold of someone to even ask about your order. The dining room and building was newer, but still covered with food and tr

Inside was dirty. 4 people working and only one other couple in the dining area. Ordered the Mexican pizza and it was awful. Tasted like cleaning fluid. Not worth the wait to exchange and had to throw away. Very disappointing experience in this location!

Had 2 workers running the entire restaurant. I had NO idea I’m not from Shelby and had ordered on the app and paid. I sat in the drive through for over 25 minutes waiting to get to the speaker. The doors to the inside was locked. I wish I would have known this locations poorly ran business before using the app to make the order. I kind of felt sorry for the workers but at this point they needed to just close.

Cannot believe you would serve this to anyone. Then turn around and charge me extra for the type of sauce that comes with the combo. Shame on you Taco Bell.

Went thru the drive thru, only one car in front none behind us. Ordered Cantina chicken quesadilla, 2 orders of the steak dipped, and one bean and cheese burrito with no onions. Only received 1 order of the dippers, both cups of the cheese sauce, the dippers was cold, and the quesadilla wasn't sliced. How is this possible? Ridiculous