Taco Bell

Mitchell was kind and pleasant from the moment I drove up and was nice enough to confirm my order and honor my request to not put ice in my drink. He was sweet enough to let me know it would be just a moment and also pass along my message to ensure no meat in any of my food. Sonia took the time to personally ensure that all my food was made without meat and accurately and packed nice and neat so nothing was squished or messed up. It is always great ordering at this location due to all the wonderful people who work there. I honestly hate the hales corner location since they always are rude and mess up my order and make it sloppy. I love this location. Sonia and Mitchell definitely were a wonderful end to my night after a long day at work.

Second time here. If you on a time crunch forget about coming to this location. Everyone works on a snail pace. I ordered two items….not exaggerating it took them 25mins for my order and it was not even easy at the drive through and inside. It’ll be awhile I’m wanting Taco Bell. Corp. do better pls. Training your employees.

The staff is nice and all but every time I go to this location it takes 15 to over 30 minutes for an order to be ready, I've had to wait almost an hour for some orders and they're usually not very busy, with me being the only person in here and still waiting at times. I'm not sure what takes so long, I've never experienced this at any other taco bell's in the Area or really any fast food restaurant in general. Right now as I write this I've already been waiting for 40 minutes and all the staff appears to be busy yet I'm the only person here and haven't received my order yet? It's really a paradox. I don't know what needs to be done but something, my delivery apps keep sending me here and I can't take it anymore please fix this or close.

I can’t speak on the food quality but this Friday evening they were clearly in the weeds and understaffed. 25-30min is an unacceptable wait time for us food deliveries and there was no clear communication until I had to pull an employee aside to get a realistic time so that I could let the customer know. Please do better

horrendous service and quality of food. I used to prefer to come to this location because of how close it is but I will go out of my way and drive an additional 15 minutes to a different location every single time at this point. not only do they not answer you at the speaker, but the wait times once you're able to place your order or check in are also horrible. you will generally be waiting 20 minutes to 30 minutes every single time no matter how long the line is. And by the time you get your food it's going to be incorrect. I thought maybe it was just new staff, or a rough day, and I was giving them the benefit of the doubt. but after at EVERY single order being incorrect every time for weeks when the food item only has two ingredients in it, this is clearly a problem with the staff. And