Taco Bueno

Went to get dinner at 9pm on 3/6. Went through the drive thru and ordered food, at the end of ordering the lady on the speaker was asking a question. I simply said sorry I couldn’t hear you (there was also music blasting) and asked her to repeat it. She then proceeded to yell the question again making it even harder to understand. I finally understood what she asked after 2-3 times of asking what she had said. She then yelled back the whole order in the most disrespectful way. I understand as I also work in restaurants but there’s no need to be disrespectful. Y’all need to train your employees to have good customer service.

I went to the Mansfield Store # 3160 and order my food more than $15 worth so I can use the coupon for when you sign up for text updates through taco bueno website . The cashier states they can not use coupons and they just don't go through in there system. Very disappointed and hopefully it gets fix soon so we don't have this issue going forward

I've been to this specific Taco Bueno many times before and I have always had a great experience. Today I used the pick up option on door dash for Taco Bueno so I had ordered ahead. Although they took a little longer than expected to make a few tacos, I didn't mind. The staff were very friendly and the restaurant was exceptionally clean. They had plenty of toppings and things at their sauce/topping bar but they were quite low on the sauces so it was a little hard to scoop it up. The food was very good and it tasted fresh. Overall, my experience at this Taco Bueno location has been quite positive.

This taco bueno is never packed, the times I’ve been there its practically empty, but yet the workers always manage to forget half of my order, chips and sides! If you go to this taco bueno, always check your bag! They won’t even give you napkins and plasticware! You have to request it several times! The staff is always playing, standing around or goofing around! They ignore their customers! Won’t be going there from now on!

We have been given the wrong food 3 times in a row now. The order is ready back correctly and then they hand us someone else's order. Unfortunately this is the only one left in the area.