Taco Palenque Loop 20

Clean restaurant. Clean lobby. Good service. Restaurant was cold. So food gets cold fast. Prices are all the same on TP so nothing unexpected. The only thing is that tacos were not as u would expect from TP. Usually u get tacos with enough beans or cheese or beef or chicken. Tonight we ordered quesadillas and it needed more cheese. And the piratas had more beans than cheese and beef.

One of the newer restaurant. Clean dining areas. I was pleasantly surprised at the in house made corn tortillas, they are delicious, I order my tacos in corn tortillas because it's that good. Consistently great menudo, beans and fideo. A regular food stop for me.....KUDOS!!!

recently placed an order through the app, and when I got home, the order was completely wrong and missing items. My sons ordered chicken burritos but received fajitas instead. I also ordered a taco, which was missing, and no salsas were included. I called the restaurant and spoke with the manager, who told me the taco was now available and I could drive back to pick it up. Since the order already took 30 minutes to make, I requested a refund for the missing taco, which he agreed to. This morning, I noticed my account was still charged for the full amount. After speaking with a manager in person, she said I would be refunded the full amount for the inconvenience. However, I only received a refund for the taco, listed as “unsatisfied customer,” instead of reflecting the poor service and mist

We just needed a snack before meeting the kids in a few hours. The food was good. A salsa bar with chips was very good. A notch or two higher than fast food or Taco Bell.

This review is based on multiple visits, mostly through the drive-thru. Every time, the experience has been disappointing. Orders take 20–30 minutes even when the app says they’re ready for pickup. Food is dry, lacks flavor, and feels low quality. Customer service is poor—staff are unorganized and show no compassion or concern when you voice issues. Orders are often wrong with zero quality control. The food doesn’t reflect the price. This location needs better management and kitchen productivity.