Thai Express

Zero stars. Absolutely horrible food and NO customer service. Rude and dismissive staff. Believe the other bad reviews! The veggies and glass noodles for the Pad Thai we ordered had been sitting out all day and were spoilt. One bite and my daughter spit the baby corn out. I had another bite to confirm the noodles didn’t taste right, the baby corn was especially rancid. Two bites is all we had - but imagine being told that you’re claiming a refund after eating all of the food in front of your teens! Unbelievable. Riled me up so bad I opened the box and showed them the full box. But they showed me a scribbled policy saying no refunds. I said make me a fried rice instead then, they refused. They insisted on giving me another Pad Thai of the same spoilt glass noodles/veggies. I greatly regr

1. I ordered two meal and got one chopstick. My husband asked another chopstick and the cashier said they don’t have chopstick. After waiting 5 minute they gave my husband chopstick. I dont understand why they don’t want to give a customer chopstick. 2. Hair found on noodle and cashier never apologized but gave me cold blank stare. 3. The food spilled all over the container and inside of the plastic bag. 4. The noodle was not fully cooked and I got stomachache. 5. Taste was awful. The picture on the menu looks very different to what you get.

I got the fried rice with beef and chicken. I saw this place has a a lot of bad reviews but I personally enjoyed my food so much. It was very flavorful and tasty and for the price based on the amount of food they give you in one order I think is worth it. Staff did seem unprofessional but the lady who took my order was very nice with me

The cashier working on Sunday 4/28/24 was very rude. She said that her name was Alejandria. We asked for 'no chicken' in the kids stir fry that we ordered. She confirmed with the cook that we could get the kids meal without chicken. We paid and when we picked up our food there was chicken in the kids stir fry. We brought this to her attending and she laughed and said they can't leave out the meat in kids dishes. This is concerning for kids with allergies. Be careful at this place. Rude workers!

Terrible customer service!!! I was doubting going to this place after reading the reviews, but I needed something to eat near my job. I went to pick up an order that I placed online. The lady at the register told me I needed to cancel the entire order and place a new one because only one item was not available. Mind you, I placed this order 2 hours in advance, so the website should have said this item was out. I asked her if she could cancel the entire thing and just forget about it, but she told me no, that I needed to cancel it since I was the one who ordered and not her. There was no link the emailed receipt for me to track my order, so I couldn’t cancel online. I called 3 times and NOBODY answered me. This isn’t fair to me or others at all. I demand my money back ASAP!!! Now I know to