The Cheese Steak Shop
San Jose, CA · Cheesesteak restaurant
- Address
- The Cheese Steak Shop, 5524 Monterey Rd, San Jose, CA 95138
- Phone
- (408) 972-0271
- Website
- www.cheesesteakshop.com
- Status
- Closed · Opens 11 AM
The Cheese Steak Shop is a restaurant located in San Jose, CA. It is one of 2,171 restaurants listed in San Jose. Its 4.3-star rating matches the San Jose city average of 4.2 stars. There are 10 photos associated with this location.
Hours
| Saturday | 11 AM–8 PM |
| Sunday | 11 AM–8 PM |
| Monday | 11 AM–8 PM |
| Tuesday | 11 AM–8 PM |
| Wednesday | 11 AM–8 PM |
| Thursday | 11 AM–8 PM |
| Friday | 11 AM–8 PM |
Customer Reviews
I have eaten here many many times. Sit down and take out. The food is always great! But it never fails whenever I try to order around 8pm for take out, knowing they close at 830 they don’t answer the phone. Don’t matter how many times you keep calling. So today after calling 3 times in a row I placed an order dash at 806 and it said my order would be ready 8:22. But they never confirmed the order. So why say your open till 830 if your really not? I understand employees are trying to get out of there but if you’re going to stop taking orders at 8pm then say you close at 8pm. Like I said this has happen many times now and it’s frustrating so needed to say something.
Place ain't what it used to be. Food is very flavorless. Bread taste dry. Meat is unseasoned. I don't think I even saw cheese inside even tho I ordered a king philly. Save your money and time go somewhere else. This place dropped in quality so its time to let them drop them in business. Won't be going back anymore. Waste of $25 Overpriced for what you get served. Don't be surprised. You can tell the employees are just employees by the hour . Sad because this place used to be busy back in the day.
Almost $15 for a single cheese steak with no side or drink is kinda wild. For $15 I expect more food, sandwich was smaller than a subway foot long. Taste wise it wasn’t terrible, little seasoning on the steak and the flavor was very one dimensional. Good quality beef but it’s only worth $7-$8
THIS PLACE HAS CHANGED DRASTICALLY!!! I am a handicapped person who frequented this location. I hadn't been there in quite a while, so I thought I would stop in and grab a sandwich today. When I first stepped up to place my order, I ran off what used to be my usual 15-inch sandwich. I was promptly cut off and told that there was no such thing, and was given the new names of the sizes of the sandwiches. Then I asked to use the restroom, and was directed to the supermarket further down in the shopping plaza. The law requires a public business, especially one with a dine-in area, to allow the handicap to use the restroom. I did not tell her that, or push the issue. So I just walked down to the supermarket. I can tell you that this will be my last time at this location!
The service was fast and convenient I love coming on Tuesdays for double points since I am part of the rewards program. Both Phillies were as ordered and tater tots were extra crispy. One of my favorite go-to Philly cheesesteaks shops because they have those sweet peppers that most Philly sandwich shops don't!!
Accessibility & Amenities
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