The Cheesecake Factory

Don’t go here if you value your sanity. The staff will make you feel crazy for wanting decent service. I understand that they’re over worked but they have no customer service skills and served us poorly cooked food. The whole time staff were extremely passive aggressive. 1. When putting out names on the waitlist the staff informed us a party of 5+ would have to wait 40 minutes. 40 minutes later when we received a text saying our table was ready the staff informed us that our reservation had 2 people on it instead of 5. They acted as though it was our fault the reservation was put in wrong. Even when our table was finally ready after another 20 minutes, the seating staff were extremely rude. It was as if we had done something wrong to them. 2. The best part was when they served us a plate

Walked into The Cheesecake Factory and immediately felt like I was watching 2025 Notre Dame football in edible form. The menu alone is a five-star recruiting class — deep, intimidating, and somehow everyone gets playing time. I ordered the steak and salmon combo, and let me tell you… that plate had balance. The steak came out like a dominant offensive line: seasoned, powerful, no nonsense, just moving the chains every bite. Then the salmon shows up like a breakout sophomore QB — smooth, confident, perfectly cooked, and making you wonder why anyone ever doubted it. The app (appetizer) was talking WILD the entire time. Absolute trash talk. Came out early setting the tone like Notre Dame jumping to a 14-0 lead in the first quarter. Every bite felt like a big defensive stop or a 40-yard bomb d

First time here, the atmosphere was nice, service was good, wish we had a booth but the two person tables were fine. Drinks were reasonable, my only complaint was the salmon wasnt cooked long enough for me. Mexican 75 was the highlight

Our lunch was very good. We decided to have dessert to go and to share a slice of cheesecake. What on earth happened to the size? This was shrinkflation to the extreme It is so tiny !! They used to have generous slices in the past. This is barely enough for us to have a big tablespoon each. This wedge was about a scant 1 3/4” diameter and maybe 3 1/2 inches at the radius really tiny for that price. This is ridiclious $11.95?? NOT NICE CHEESECAKE FACTORY

We waited over an hour for our food, and it came out cold. The restroom was absolutely disgusting (see photos). The manager said she doesn’t go into the bathrooms—but customers do, and the condition was unacceptable. Another table nearby was also complaining about cold food. Poor management, poor cleanliness, and a terrible overall experience.