The Cheesecake Factory

I'm Black 71 yrs old and female. I did not want to go to the Cheesecake factory because I don't like cheese cake. I did go there many years ago and I enjoyed the fish and chips this was 20 yrs ago??? I reside in the Valley and I meet with my children once a month for breakfast or lunch. My choice was Bill's in Pleasanton. I enjoy going to Bill's for breakfast. My eldest daughter selected the Cheesecake factory. She said it would be a great experience for the Grandkids who loved Cheese cake. She was right. The service was great. The front hostess with the 2 braids was nice professional and understanding. Our servers were also great and our food was delicious. We were pleased and stuffed when we left. I am thankful that I was able to order from the kids menu...thank you hostess. I had the

Had an amazing experience with our waitress Jennifer ( Jenn) she was very courteous off the bat asking us about any dietary restrictions. She was very attentive and made great conversation. She asked us if we were celebrating anything and we just came from shopping, my friend got new shoes that she’s excited about so I told Jenn that. I was not expecting Jenn to come back later with a custom “ new shoes “ ice cream for my friend! It was so sweet. Thank you Jenn for giving us an amazing experience. Please give Jenn a raise! She deserves it

We had our department holiday lunch here in December and it was delicious. I had the lunch size chicken piccatta and we shared the cinnamon roll cheese cake which was to DIE FOR. Service was decent and it wasnt too busy at 1130 am on a weekday. Would come more often if it were closer to my home (Centsl Valley).

Great place. Good food. They take safety of their customers seriously. We went as a family, and one us requested that no sauce should be added to the food even though it comes with it. They forgot and put the sauce, however they took the food back and made a fresh one, yup a fresh one. Good place to go. Highly recommended. Good food... Vegetarian, watching the weight, you want to eat big, they have it all 😁

We went for a birthday dinner, and while the food was decent, the service was extremely disappointing. The staff seemed inattentive, and the overall experience fell far below expectations. It’s unfortunate because the place has potential, but poor service overshadowed everything else. I’m unlikely to return and wouldn’t recommend it to others.