The Coffee Bean & Tea Leaf

Jan 7, 2026 OVERPRICED for such a MEDIOCRE quality ! The service is fine, fast and friendly. But charging $3,95 for such a teeny tiny double shot espresso, which tasted like a regular brewed code, is outrageous. No surprise the place is empty.

I went to purchase some gift cards and asked for cups to put the gift card in.Since they didn't have the little envelopes that come with the gift cards. I was told if I wanted the cups , I would have to pay for them. I inquired as to why I would have to pay for the cups when you guys don't have the envelopes that go with the gift cards. The response to me was well, The cups are only about two dollars. My question is , if i'm paying eighty to a hundred dollars cash money , why do I need to spend another two dollars to get cups, because\nYou guys don't have an envelopes to go with the gift cards. Needless to say they were of no assistance. They refused to give me the cups. Therefore, they lost the sale and I went elsewhere. To Starbucks they were very accommodating,helpful and friendly. They

1 star review because they capped all their electrical outlets because "transients kept using them to charge their phones". So I guess their inability to enforce rules or boundaries means they dont want to provide power for their guests who might need to charge something. Very poor way to run a service business.

Destiny and Kim, by far the worst duo! Argue with customers and lie for each other. They do not know how to be professional and do not know how to properly engage with paying customers. Will not fill drinks to the top and if you question that, they will fight you! Please Coffee Bean, do better! There’s far more qualified people out there. Who picked Kim as a supervisor? She’s not qualified to treat customers with common decency. Zero stars! Spend your money elsewhere!

Inconsistently charged different prices for the same items. Unfriendly staff, but the owner is not happy or friendly, so why should the staff be expected to be? Coffee sometimes turns out great but other times lazily made. Back to the owner, not pleasant, cranky and overall doesn’t belong in customer service.