The Halal Guys

This place was good. I got the sandwich with beef and chicken, mmmm. I didnt take a Pic unfortunately. The service at the Irvine store was great. They got hit with a last minute rush before closing and they handled it well. Very nice staff. I missed out on trying the falafel, I forgot to order them. I'll definitely be back for a falafel and beef combo sandwich, just thinking about is making my mouth water.

Really disappointing. Got DoorDash and they hadn’t started making my order until after it was supposed to be ready. Three people working and they couldn’t keep up with basic orders. And everything was wrong + gross. And instead of the normal white sauce packaging, I got bags marked “Keep Refrigerated” that were room temperature at best.

I have been following Halal Guys since New York.. super excited when one came to my own city long beach and now being in Irvine I thought I would try this one in Tustin... just... trashy. The workers were disinterested in the actual service but super consumed with their own conversation with one another even while serving. I always get the gyro plate and in the past have always notice they scoop through the meat and try to mix it to distribute "ends" (the chewy almost charred shavings that taste amazing with quality pieces mixed in) with the tender pieces but I got a big ole tub of the shaved tiny ends... much like what you would expect when you are scraping the bottom of an almost empty container. I don't know..... just like, care about what you serve... too bad for me I didn't notice unt

This location is diminishing due to the lack of professionalism of the recent hired / working employees. Placing online orders through third-party services don’t seem to come through to this location at times and when you try to explain the situation and that the order is already paid for and you’re willing to wait at the store for them to make it, they still look at you like youre crazy and trying to get free food or something. Train these employees to do better and to handle situations like this. Literally not coming to this location anymore due to the lack of effort and professionalism by the recent employees I’ve encountered. Seeing recent reviews as well on this location, seems quite a few people share the same sentiment.

All of the food I've had is very tasty. I've had the platters of chicken, beef gyro, and falafel. They also had a new lamb which is limited time and that had a good strong flavor. However, since I started eating here years ago, it looks like they're serving size has diminished, while prices are quite high. So the value is not that great. I recommend getting the white sauce on the side so you can adjust each bite. The white sauce is definitely important. They also have a hot sauce which packs a pretty good punch. Service and atmosphere is average for a fast food place.