The Honey Baked Ham Company

I have been coming to this Honey Baked Ham location for years. Last year I purchased a ham and when I got it home it was burnt. I was to far away to take it back so I cut the burnt off and served it. This past Thanksgiving I order another ham and requested to look at it first. Due to Covid 19 protical, they were unbale to open the ham for me. So I took it at to my car and opened it and again it was burnt. I took it back into the store and the manager insisted that it was not burnt but it sure did not look like the picture of the ham on the counter or website. He said that it is dark due to the glazing process. He took out another ham and show it to me. It was dark as well but not as bad as the first one. I had to have it for Thansgiving dinner so I accepted it. Just look at the pictures at

Ordered an Easter ham a week in advance and needed to pick up a day later than my scheduled time due to an unforeseen scheduling conflict. Staff was very nice and accommodating. Pick up for Easter was nuts because of all the extra business. Shop was swamped with people. Staff was working very fast and the line moved much faster than expected. Highly recommend and will definitely purchase from this location again. Thanks!

This place has gone downhill over the last couple of years. Food is still good but service sucks.

When I order from "a third party"that your website directs me to, the store is culpable when you don't check the receipt of a Door Dash driver who steals from customers... not doing so reflects on your business and the people who service customers. Honey Bake Ham shouldn't take online orders if they can't account for them. Door Dash is a scam business, so don't contract with them or send customers to their site, Honey Bake. Honey Bake told me to call Door Dash, but Door Fash told me to call Honey Baked Ham. We ordered the meal for our parents and we're out of state. "Freddy" delivered a bag with baked beans to my parents, which we never ordered. We actually ordered a meal with ham, turkey, mac and cheese, and rolls. We paid 81.47, which included an 11.00 tip for the driver who stole fr

Food is always good. The order system needs work. I always order/reserve what I need. This year, I went to pick up my order, and the ham in the size I ordered was not available! They couldn't explain why I had taken the time to order but couldn't get what I had ordered. They told me I could get a larger ham for a small discount. I had two issues with this: 1) You should honor the price of what I wanted since it's your error, 2) I have a smaller family, and not everyone eats ham. Therefore, I'm going to be throwing away half of it. The thought of wasting food like that is upsetting in and of itself, not to mention I'm also throwing away money!