The Honey Baked Ham Company

I had a great experience overall—the customer service was outstanding, and the restaurant was exceptionally clean. The staff was super friendly, which made me feel welcome. However, I was a bit disappointed with the value of my order. I paid $13 for 3 sliders, chips, and a drink, and I didn’t feel that the portion size or quality matched the price. The bread was a little burnt. But still decent. I hope this can be improved because everything else was fantastic!

As the saying goes, no good deed goes unpunished. I tried to call ahead to place an order, but since no one answered the phone, I drove to the location to order in person. I wanted to do something nice for my family. I scheduled a pickup for Saturday at 10:30 AM (just 30 minutes after opening), but the food was clearly not fresh. Whether they admit it or not, it was prepared the day before. I spoke with the manager, Natalie, who was somewhat understanding, but she ultimately just explained away all of my observations and concerns. I’m disappointed that the quality didn't match the effort I put in. I’ll give them one more try in the future, but I will only order on-site for real-time pickup to ensure it’s actually fresh.

We bought a family meal for Thanksgiving, and it was wildly disappointing. We did ham, and it stated to not heat it up before you eat it...which is just odd. We chose to heat it slightly and get the chill out, and no matter how long it heated the honey brown sugar hard cap never melted. It was very odd. Now on to the sides...the mac and cheese and stuffing were actually pretty good. The loaded mashed potatoes looked okay and smelled okay when they first came out of the oven, but they tasted very strange and were gummy and kind of gross. The broccoli was disgusting and never even made it to the table. It went right in the garbage, where it belonged. Overall, we definitely did not feel it was worth the price we paid, not even close.

I have going to Honey Baked Ham on Woodlawn for over 30 years. This location is new and just as good. Our family loves the smoked turkey.

Every year I have gone to get a honey baked ham for thanksgiving or christmas.This year, when I went, I paid $91.00 for a 7lb ham. As much as I love it, I will not be able to buy anything else from them.That was ridiculous.