The Honey Baked Ham Company

I wanted to share my recent experience at your Perimeter location in Atlanta on Christmas Eve, as I believe it highlights some significant issues that could be addressed for future holiday seasons. I pre-ordered my food for pick-up, anticipating a smooth process. However, upon arrival, I was met with a long line outside one door and a security officer directing traffic at another. When I inquired about the line's purpose, I was informed it was a combined queue for both pre-orders and walk-ins. This led to confusion, as many customers, including myself, believed there would be a separate line for pre-orders. As I waited in line, which stretched over 2 hours, it became increasingly clear that this system was not functioning efficiently. Throughout the wait, I noticed that several pre-order

We catered our office for a potluck, not only was it not ready on time, the person who went to pick it up was sent back and told it would be delivered. When she called back almost an our later to check on the delivery status, they told her to drive all the way back to pick it up, essentially creating a 2 hour delay for an entire company because they fell short of both of their promises to have it on time and to deliver. This is a big order for an office of over 100 people, so they will not be getting our business again.

Honey Baked Ham is a great place to grab lunch or take food home and cook it yourself. The sandwiches taste fresh, with an accurate representation of classic HBH flavor! I've even had take-home meals that exceeded my expectations; they're not as good when you get them freshly cooked but still very tasty in general. I’ve never had an issue with the online ordering system. My meals are always ready in time and the staff is extremely friendly and helpful. Also, the restaurant is very clean! Overall, you can’t go wrong. It’s exactly what you’d expect every time.

This was my first time hosting Friendsgiving and I had no idea what I was going to do. I ordered a honey baked Ham and turkey ahead of time . Picked it up and it was great! 😊 I also got the stuffing which was GONE so quickly. ( I ordered 2). Everyone at the Sandy Springs location was friendly . (my photos are blurry bc it was originally a video.)

Nice clean environment. Visited location for service and decided to have lunch. Tyfani provided me with excellent customer service!! Thank you I’ll be back again