The Honey Baked Ham Company

The Honey Baked Ham Company what a difference a change in stores makes. We've been going to the Mayfield Heights store for the last couple years and I got to be honest this time we went to the Willoughby location on Euclid and 91 and it was night and day. First off the store itself is run so much more efficiently and they were ready at 7:00 AM and people weren't standing around meaning the customers wondering where to go. It was all planned out and they were jamming and I didn't feel like I was getting this weird dismissive attitude like I've gotten in the past at the Mayfield Heights location when I had the nerve to ask a question. We get the sliders because for two people it's the best holiday meal out there because it's plenty of food and a great price and when they make the sliders cor

If I could give this place zero stars I would. I went here on Christmas Eve because I had messed my turkey up for my family. I called prior to arriving to see if they still had turkey and they told me they did have three left and were still open. Upon arrival the manager was in the lobby and before I could say anything he yelled at me telling me “WE HAVE ABSOLUTELY NO TURKEY”. Mind you I hadn’t said one word to anyone nor asked for a turkey when I got there. I then asked politely if they had any ham left. The manager took a full slabbed ham and slammed it on the counter telling me “ this is all we have and it’s 100$ take it or leave it”. At this point I was a little embarrassed with the interaction. I didn’t want to spend that much on a ham so I asked if they might have had any sides left

Great variety of fresh meats and Pastries/ Cakes. Freshly prepared lunch and dinner meals. Pricing is a bit high but for Quality Premium Meats it's too be expected. Counter Person was very helpful and courteous. Now's the time to order or get that premium Ham for the Holidays.

There is no food served. There is no food service (waiters and chefs) There is no a'atmosphere' There's honeybaked ham and smoked turkey and side dishes for you to buy and take home and serve your family and guests...this is NOT a restaurant.

Ordered a 11 to 11.9 lb.ham. I was given a 10.6 after waiting 35 minutes and told " it's okay you will get 8 dollars back on your card" I replied i don't care about 8 dollars. I care about having enough food for my guests. In a rude condescending tone she replied " well have a merry christmas" I will never shop there again.