The Juicy Crab Jonesboro

The quality of the shrimp is terrible. Small as hell. On top of that I came in for my order and waited about 30 mins. I was asked by two employees about my name as was told each time it was ready. Come to find out it was sitting in the waiting area. I leave to realize my coleslaw was not there. I went back and the Mexican girl said “oh I’m sorry to tell you but there’s no more coleslaw.” She asked me if I wanted to replace the item and I told her she can give me better quality shrimp. Then she appoints me to the manager who customer service SUCKS. He told me there was more coleslaw. I asked if I had to wait longer bc I didn’t want to wait again. His response was “well you’ll have to wait for the shrimp”. Crazy right? Yea I know. So I told him just refund me the money and he said “well don’

If I could give it zero stars I would. We went to celebrate my mom’s birthday & received 3 different impatient servers that rushed us the whole time. The last one couldn’t get our order correct even though we literally kept breaking it down to her. The food still came out missing items (shrimp). She added on an order that we did not have that we had to get taken off the ticket later. Our drinks came out last after we were all finishing our food because she kept disappearing & not checking on us at all. They did not take off the item that was missing because why would I still want it after I’ve finished my whole meal. We didn’t see her the whole time but when it was time to pay we seen her the most because she was profiling us thinking we weren’t going to pay. My brother had to tell her we’

Tai was our server, She took care of my son & I, our dog died in my son’s arms that day, he was devastated. I wanted to take him out to eat and get his mind off of it. She took great care of him, gave him a hug and a slice of cheesecake

I just moved to this area and in Norcross where I use to live the food was great. In this location I feel like it didn’t have enough flavor it just wasn’t that good, it felt plain. The customer service was great they were very nice and the place looked nice and clean. It’s just the food. I don’t think I’d be going back and if I do want some Juicy Crab I’d rather drive 45-55 minutes to the Norcross location one.

I never had a bad experience at this location but tonight was it ! Our server ‘ pouhda ‘ with the red long braids was not welcoming at all her attitude sucked and she was very unpleasant. We were there for 3 hours and she came to check on us once, didn’t even offer a refill. We were overcharged for a hookah that came out burned and harsh. The flyer said $20 hookah everyday from 3-7 just for us to be charged full price because that offer isn’t for the weekends apparently and that is nowhere mentioned on the flyer. She attempted to charge us for a hookah refill when I asked for it to be fixed , never asked for a refill. We waited a hour for our check and it had to be changed / corrected 3x. Pouhda didn’t bring us our food, she didn’t bring us our bill, another waitress did because she saw us