The UPS Store

Don't go to this store if possible. If you show up 15 minutes before the closing time, they will lie and say they actually cannot print a label because their computer is 'not connected to UPS' so only the post office or a pre-printed label can be used to send to the IRS. And, what does it matter to them if you have to drive around elsewhere 🤷‍♀️ not their problem, right? Horrible, horrible human beings

I brought in two small boxes to be placed in one larger box on 11/07/23. The store manager was assisting me. She placed my small boxes into an appropriate larger box, weighed and charged me the almost $45.00 and assured me that the package would be delivered on 11/10/23. She never sealed up and labeled the package. The package was not delivered on 11/10… and doesn’t even show up in your tracking. I returned this morning11/13/23 to find out where my package was… and the manager was rude and combative. She said she was going to have to call “over there” and I asked her if she would call me back today … and said it definitely would not be today. I think she stole my packages.

I contacted this store through email to request their notary services on behalf of my client and they were so wonderful. They greeted her with a smile and had everything printed for her before she arrived. I justed to give praises to Kim, Tiffany and Tootie for providing execellent customer service. Thank you for your kindness and going the extra mile ladies. Amber Lynch with Omega National Title Agency

Don't use this location. They will open your package after you leave and steal out of it. The manager attempted to help but the cashier was very rude and unprofessional and the only other person that knew what was in the package. Update! The owner avoided calls for over a week and then said the video footage has been recored over. Insurance was paid for on the packaged but never contacted about. The police are now involved because the owner has not tried to do anything and the lady who's name is Tiffany still works there. They do not honor customer service but cover for employees that open customer packages and steal out of them. Do yourself a favor and use FedEx!! Word of mouth is the best advertisement and I will tell everyone I know they do not care about their customers.

This is the best UPS store that I’ve been too. The ladies are friendly, knowledgeable, and helpful. I go out of my way to take my packages here, just because of how well they do their job and with a smile on their face.