The UPS Store

Monday, September 8, at approximately 1:25 PM, which resulted in a back injury due to the negligent handling of store merchandise. ​While I was waiting in line, a large, heavy box suddenly fell and struck me from behind, causing me to collapse forward. The impact caused severe pain in my lower back. It is important to note that I have a pre-existing medical condition, having been diagnosed with a ruptured spinal disc two years ago, which makes this injury particularly serious for me. ​Immediately after I was hit, an Asian female employee kindly and repeatedly asked if I was alright and apologized for the incident. I appreciate her concern and professionalism. ​However, I am deeply disappointed by the conduct of a middle-aged Caucasian male employee who was also present, and who I believe m

This place has exceeded my expectations. I've visited for notary services and shipping. They're efficient and professional. They really go out of way to make your deliveries happen. Recommend. Sometimes they also have free candy.

Manager yelled at me over a box. I was calm the whole time asking questions about the rules regarding box. He apparently absolutely hated that because he wanted to me to buy his overpriced boxes.He proceeded to shout at me " my rules!" when I asked him what rule says I cant use the box I had. Dude is propably so desperate to turn a profit. He shouted at me and told me to go home and get the box. What makes him think I want to do business with his store after the way he shouted at me and acted so unprofessional over a box.I genuinely feel sorry for the employees that have to work with him. He has zero emotional regulation and professionality. Judging based on the other reviews, it is very consistent with what other customer and even a former manager complained about. Sad place.

I had a wonderful experience with Melissa and Mark at the Kirkland UPS store this week. I don’t typically leave reviews, but I was so impressed by how kind, helpful, and joyful they were! I caught them right before closing at the very end of their day, and they still had such amazing attitudes. I commented on how great they were to work with and Mark said that Melissa was the manager and she creates such a great environment for their store and leads by example. There should be more people working in UPS stores like these two!

Roger at UPS store #1576 was extremely friendly, professional and knowledgeable. He solved a complicated problem in less than 3 minutes, and gave me sound advice on how to send a package that is extremely important to me. I will choose UPS over FedEx for the rest of my life! - Dave