The Urban Stack & Co
Winchester, KY · Hamburger restaurant
- Address
- The Urban Stack & Co, 1600 Bypass Rd, Winchester, KY 40391
- Phone
- (859) 355-5085
- Website
- theurbanstackco.com
- Status
- Closed · Opens 11 AM
The Urban Stack & Co is a restaurant located in Winchester, KY. It is one of 88 restaurants listed in Winchester. Its 4.2-star rating matches the Winchester city average of 4.2 stars. There are 10 photos associated with this location.
About The Urban Stack & Co
The Urban Stack & Co serves bold, handcrafted smash burgers, crispy chicken, hot dogs, and fresh-cut fries. We’re all about flavor, quality, and fast service.
Hours
| Friday | 11 AM–9 PM |
Customer Reviews
Edit to add: THIS PLACE IS A WASTE OF TIME, UNFORTUNATELY After the owner replied to my review I did attempted to go in to get my refund and give them a second chance like they asked. The manager is never on site; the front staff has been unable to make this right because they need a managers code to authorize it. No promises were kept. DO NOT GO HERE!! There is NO INTEGRITY, NO RESPECT for their own public promise. THEIR WORD MEANS NOTHING. I added another photo of two meals that were left untouched. DO NOT GO HERE!! FOOD IS NOT EDIBLE!! 72$ down the drain. Im literally crying. I WANT MY MONEY BACK!! Imagine your meal was swimming in fry sauce. Thats what this is. I posted pictures for reference. The food was lathered in the kick sauce. I mean lathered. Feels like a hate crime. It was no
Ordered food at 7:45pm, went to pick it up, and the place had closed at 8. Ordered through their website, which states "Open until 9pm every day." The receipt even says "pickup time 8:05pm." Every bit of the food was cold, the chicken was incorrect, and obviously old. Closeslaw tastes like standard GFS coleslaw from a tub. There's something super fishy with all the 5 star reviews, as my server coincidentally had the same name as many of the aforementioned reviews. I'd definitely avoid this location.
⭐️⭐️⭐️⭐️⭐️ 5/5 — One of the Best Burger Spots Around! If you’re looking for a place that knows how to do burgers right, this is it. The patties were juicy, full of flavor, and cooked exactly the way I like them. The toppings were fresh, the buns were soft but sturdy, and everything tasted like it was made with care instead of rushed. But the real star? The fries with that cheese sauce. Man… that stuff needs its own trophy. They come out hot, crispy, and absolutely covered in rich, creamy cheese sauce that takes them from “good fries” to “I’m coming back just for these.” It’s the kind of cheese sauce you’ll think about on the drive home. The staff was friendly, the place was clean, and the food came out fast. Whether you’re grabbing a quick bite or sitting down to enjoy it, this spot hit
I got a regular double smash burger and fries just to get a baseline for my first visit, around 13$. Menu was simple, cashier was nice and food came out in a timely manner. The burger had great flavor and was fresh, my only complaint about it was that it was very greasy. The fries were pretty standard, fresh and cooked well however I do not think they were seasoned. Over all it was a good experience and I will come back and support local business.
It's clear the place is up and coming and struggling, the food is fine but they have a single worker at the front of the building and bless her heart she is trying her best all alone but any mistake that comes out the cooks come out and blame it on her. It's amazing she is holding up under all the stress bless her. Everything has a really sweet undertone, from the burgers to the sauce on the fries. If you like that this place is great but if you appreciate more Mature flavors it can be a bit hard to pallete more than one item at a time here.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.