Tim Hortons

TLDR: Consistently inconsistent; waited 12 minutes for them to make my coffee wrong. I’ve always been a big fan of Tim Hortons, but this location takes the cake. (Or just ran out of it) If they’re not busy and you go through the drive through, it’s usually great. However, today I waited 10 minutes to order and two more minutes to get my order of a single coffee. I was going to order food, but they clearly would’ve taken another 15 minutes of my time to make it. And to top it all off my coffee was not made correctly. This is not the first time that this has happened at this location, i’m not the kind of person who likes to talk negatively about local businesses, however, the management of this place is terrible. Why do I say management? Because there are some people who work there who do

I want to give this place a high rating, I’ve never had any problems with the lunch menu when it comes to product availability. However, there’s been multiple times where I’ve tried to order a promotional breakfast item and I always get told they can’t make it. For example, months ago I tried ordering the scrambled egg breakfast wrap twice and both times I get told “we don’t have any scrambled eggs made”. Today I tried ordering the sausage egg white breakfast wrap and was told “we haven’t made any egg whites”. I don’t want to be rude to the employees here, but honestly what’s the point of promoting these limited time items if you can never make them. I know they’re just following what corporate tells them to do, but it’s honestly frustrating. Other than that, I haven’t experienced any prob

First 11:30 am Saturday September 27th went into the store! Because as usual the drive-thru was completely out of hand! I was waited on the tall gentleman with the beard who was very pleasant! Asked for my senior discount carried on waiting, next customer asked for the discount was told we dont give those here very snarky by the woman with dark colored hair. Next went to get my food 2 bagels, not a large order! One with cream cheese, one double toasted. I checked the double toasted one yep you guessed it toasted once. So I ask can this be toasted again very rude cook oh no I can't take it bake I said I didn't touch or leave I'm right here sorry can't help you unless I throw it away! Really waste food! Tim Hortons get a better handle on this store retraining on customer service and if pe

I keep trying to give our Tim Hortons decent tries but in the last few years all the Batavia establishments have gone downhill or something. I order extra cream cheese for bagels and not only does the bagel not get cut properly, but the amount of cream cheese isn't even considered a normal slopping of cream cheese in my house. Plus, why is there onion on my plain, lack of cream cheese bagel? Sad.

This by far is the worst Tim Hortons in the area. ALWAYS have had to wait 5 minutes or more to order and my order has been incorrect several times