Toasted Bagel Patchogue

The experience there started off bad from the beginning. The lady taking my order was extremely rude and made me repeat my order more than three times. I then get my order and it had no mayo after I had to repeat myself. I took it back to the front and the lady rolled her eyes again and literally just squirted mayo on the sides. One of the ladies kept rushing to leave. Not to mention the portion of the amount of Ham i ordered. Very upset never going back

I called to order a chicken salad wrap, not realizing they were closing within the next 15 minutes! (I only realized the closing time after placing my order over the phone and then seeing the hours online rifht afted.) I try never to do that because I've made that mistake in the past (not here; at other delis or bagel shops) and in return experienced bad customer service... again, not at Toasted Bagel, but elsewhere. I get it! People want to clean and get home. But, that wasn't the case at all here - when I called without realizing they were almost closing, the woman was still so pleasant taking my order. And when I came to pick up, it was evident they were closing up... and yet still, they were so welcoming, kind, and provided the same great customer service that I usually get when I stop

Outstanding Customer Service and Delicious Food! Mary & Maggie!!! I recently visited Toasted Bagel and had an experience that truly deserves 5 stars, primarily due to their exceptional customer service. I ordered a Hungry Man breakfast with extra avocado, but when I received my order, I noticed the sausage was missing. I went back to the counter and explained the situation. The entire staff was incredibly apologetic and immediately set about fixing the mistake. Not only did they remake my order, but they made it even bigger than the original! (See pics). To top it off, they also kindly offered me a free coffee or another drink for the inconvenience. Wow! That's what I call customer service. They handled the issue with such professionalism and generosity. I left feeling very happy and satis

I absolutely love it here!!! I am a regular and the food is so good! The staff are all incredibly friendly and the service is always amazing. The place is always really clean including the bathroom. The food is always very fresh and extremely delicious!! Their sesame bagels are one of my favorites. My all time favorite is the south of the border wrap, if you like spice this wrap is for you! The grilled chicken panini is also very good. My boyfriend loves the pastrami sandwich as well, and he says the bacon egg and cheese is always great. The macaroni salad is also a good choice as a side. If you're looking for a quick, affordable and delicious bite to eat definitely come here!!!!!

I waited 20 minutes while they all stood around, nothing is even heated I watched her slap the sandwich together with cold cheese I paid 16$ for this