Trigales Bakery

The bread is good, best Mexican bread we have found in the area but the older lady who works in the back mostly has 0 personality when working the register. You say thank you to her and no response, she just seems mad to be there. I don't buy bread here anymore because that is ridiculous bad customer service. The other younger person who normally works the register and the man are both nice.

Been here a few times, and the product is always spectacular. My last visit, however, the girl behind the counter seemed very put out that we were even in there. No greeting when we walked in, weird looks sent our way, no offers to help us (which we did need help, but her attitude towards us before ever even interacting with us made us not want to ask), she was short with us at the counter, no "thanks for stopping in" or anything. It felt almost hostile. It was so off-putting that my friends (this was their first time there) blatantly stated they will never go back just because of the service, and even I am reconsidering going back myself, despite how delicious the products are. We're not young kids (late 30s early 40s), weren't loud, weren't pushing it close to closing, weren't rude (if

Excellent bakery in the fox valley area. We used to visit another hispanic bakery, but we found these one that has more sweet bread variety and also cheaper prices. Once in a while a rude person is attending in front, but for the most part the girls upfront are very nice and helpful.

My family and I went in being open to a new experience. There was a variety of pastries and we were really excited to try them out. We ended up with two trays full of different pastries and throughout our time here, the girls upfront ignored us and avoided us until there was a line of people behind us. The main girl upfront even went to the back to talk to another girl and talked shit about how much we were going to buy. I don’t know about you but I would be happy if someone or a group of people were willing to buy so much from my business. Pastries were stale and hard. Tried to keep an open mind but the experience ruined it for me and my family. We all walked in with smiles and walked out feeling uncomfortable and unwelcomed.

This is our family's favorite Mexican bakery. They have truly authentic Mexican pasteries; some of our favorites include: Conchas & Cañones. They speak fluent Spanish and have authentic Mexican store items too, such as candies. They also have traditional, seasonal items. For example, around Day of the Kings (beginning of January), they carry the Roscas de Reyes--a fun family pastry with small plastic figures of the Christ child hidden in it. They also have great tasting tamales--but only on the weekends. They sell out of some things fast, so it's generally a good idea to come early (like late morning hours) for the best selection. We almost always visit the store when we are in the area.