Twin Trees

I been hearing a lot about twin trees so I wanted to try it for myself. It was okay not the best pizza I had in Syracuse. The calzone needs ricotta cheese. For us the best thing were the garlic knots. They was big and delicious. I would go back just for that alone lol.

Long time TT fan, I live out of town now, my first stop from the airport when I visit my folks is usually this location for a pie. I pre ordered 48 wings on the Friday before the big game, for 6pm pickup, knowing full well it’s a busy day I didn’t want to risk running out or having to wait when calling in day of. Needless to say, I’m in town for 24 hours to visit my parents and wasted 1 of those hours driving to, watching several other customers come and go with orders, waiting for 30 minutes, and driving back to my rents place, wingless. This was a real drag on the day when I tried to bring our favorite wings home for the super bowl. You must have some real dysfunctional stuff happening if you cant manage a 2 day lead time and get the order out somewhat on time. Not to mention, it dont ta

I do not like posting a review but after last night I feel I must This camillus location has until the last months have been fine but what has been happening is awful I spend on average about 100$ on take out a week but based on what has been happening I am sad to say I will not be ordering any longer When you forget an order and after a phone call say oh sorry will be right to your house with reheated steak n cheese sand with burnt cheese roll so soggy you could not pick up sand sausage sub cold and ff’s so hard you could not eat! My family has been ordering food from your(owners) restaurant since you opened so I suggest go back and see the amount spent by us! And my Family has owned restaurants so if I receive a very bad review I would not let the concerns go unanswered!

Literally ordered our 3 large pizzas at 6 pm ...said 8:30 delivery ....8:45 call there and they say orders on the way. From here till 9:30 were hung up on 3x were told it's delivered and even in the parking lot then on final call they tell me the chef never took our order! After we paid over the phone and I asked how is it the chefs fault who took the order? Would not give a name. Didn't want to take the time to make it right but had no problem taking the time to ruin our new years eve night for our 4 kids. I really can't stand Twin trees. Customers service there was none and then didn't even ask for information to fix and solve problem with manager. Do Better!

Abysmal service. Abysmal food. 2 of 3 sandwiches were incorrect. Bun was wet somehow on one of them. Chicken burnt to a crisp on another. Pizza was fine, just fine. Waited 10 minutes before someone popped out of the back to help me. I was just picking up my food. Saw my food sitting there in the back, looking all sad. Also saw people vaping in the back instead of working. Don't do it.