Viva Burrito Co.

I had a whole review typed up, but I don't think it matters judging from other reviews and the level of customer service we received. The plate on the left is supposed to be chips and salsa, but it's just chips with unmelted cheese and pico. The plate on the right was supposed to be 2 tamales with rice and beans with green sauce. Instead, we got 4, dry/overcooked tamales. The 2 burritos we got were fine though 🤷‍♂️ We'll never be back. Do better, Viva.

We only order the breakfast burritos, so this is only a review for those. They are always good and we love the spicy hot sauce (spicier than most competitors).

I go to Viva at least twice a week. Ordered a ham breakfast burrito and there was 1 car ahead of me in the drive thru. After waiting 15 mins, i left! Service is always a 10 minute or more wait for ordering one item. I just got dinner for my boyfriend & I that consisted of chips & guacamole, 2 shreeded beef tacos, side order of rice, & 3 rolled tacos w/guacamole for $27. I had to go back in as i literally got a handful of chips, very little cheese & 2tbs of guacamole for $8.19! Seriously!? The rolled tacos had maybe a small teaspoon of guacamole & a few shreads of cheese & this is not the first time!! Will not be going back & will be going 2 buildings down to Filibertos from now as I get what i paid for!

The drive thru girl was very rude and unhappy. We ended up having to go back because we were missing a burrito. I got the chili relleno burrito and there was just a tiny sliver of chili too. The horchata tasted old and the salsa as well. Very disappointed because I’ve gone to other locations and been very happy. Not this time

I've been going to this Viva for over 20 years. The last time I went, it was by far the worst burrito I've ever gotten from there. They were fairly busy, so I knew there would be a wait, but the amount of time I waited from ordering to getting my food was well over 15 mins. I literally ordered two breakfast burritos! The staff member did not acknowledge my wait nor apologize. Now, waiting is annoying, but I would have been fine with that if my burrito was good, but it wasn't. I ordered a ham burrito and got maybe 5 small pieces, very little cheese,stale tortilla, and raw-like potatoes. Gross is an understatement. I'll be going to ANY other Viva from now on.