Volcano Hibachi Express & Sushi

Newport News, VA · Japanese restaurant

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Newport News
#381
of 481 restaurants
City Percentile
16%
rating percentile
Address
Volcano Hibachi Express & Sushi, 12515 Jefferson Ave #400, Newport News, VA 23602
Phone
(757) 968-5180
Website
www.volcanosushinewportnews.com
Status
Closed · Opens 11 AM

Volcano Hibachi Express & Sushi is a restaurant located in Newport News, VA. It is one of 481 restaurants listed in Newport News. Its 3.4-star rating is slightly below the Newport News city average of 4.1 stars. There are 10 photos associated with this location.

Hours

Saturday11 AM–10 PM

Customer Reviews

★★★★☆ 4.0 Chantal Chantal · Jul 2025

I gave this establishment a four-star because one did not follow instructions. I'm glad I'm not allergic to mushrooms because I would have been pissed to have to throw away some food I was too far away to drive back I also had did some running around before going home to eat. But other than that the food was very flavorful it was not dry everything tasted very fresh. Don't be alarmed when you go in there kind of looks like a little Warehouse type ordeal put to my eyes everything was clean and then order no funny smells or anything. I appreciate the service but I'm pissed that there was mushrooms when I asked for no mushrooms. The sushi roll was different it was good but it was just different I think I was sick to my regular place I get sushi from. But I appreciate their service.

★★★★☆ 4.0 AL Franklin · Oct 2022

4⭐️ I have been wanting to try this place for a few months, and we finally did. Very good food! The inside of the restaurant is closed, so they put up this odd window to order through at the front door. They could easily just let people still walk in to order, and just put the chairs away so people don’t sit 🤷🏾‍♀️ But the food was really good. I got a shrimp tempura roll & volcano roll. Both were very good! And my husband got the steak and shrimp hibachi. His food was also very good, and he had leftovers. I just wish sushi places gave 8 pieces in their rolls. When it’s 6 pieces I feel like that’s small. But either way, all of the food was great!

★★☆☆☆ 2.0 Ivelisse Roman · Oct 2025

This is my first time eating at Volcano. I ate there with my daughter and two grandchildren, today, 10/05/25, we ate lunch. I had the 3 sushi rolls, the rolls were good not excellent. I ordered miso soup as well, it was served warm, not hot. Just a Luke warm soup. My issue was not the food but the cold, disrespectful, and the lack of customer service. As my family and I entered we were greeted by the coldest, and almost non verbal Asian female. She looked at my daughter as if she was irritating her when my daughter asked, if the dining area was available, given her experience prior, a time when dining in was not an option. Her service was the worst. She took our order, gave us our food one ready dish at a time did not smile didn't talk, didn't follow up if our food was OK. Then, after g

★★★☆☆ 3.0 KeithandLisa Barkema · Mar 2026

First time there. I think this place does mostly take-out, which is good because the inside was nothing to look at! Also, they were out of many of the items on the menu.

★★★★☆ 4.0 Steven Rodriguez · Mar 2026

Came in for a quick bite. The food was good but the service wasn’t the best. It’s a good option for sushi.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Japanese restaurantSushi restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.