Wendy's

Service was faster than I've ever seen it for pick up order. Just mere minutes. However, I feel for the staff as the restaurant was an icebox.

9:20 pm Wednesday December 3rd 2025 The chubby old drive thru lady put the wrong order in and when I drove back around to get my refund and the right order this woman had the audacity to not only tell me it wasn’t her fault but refuse a refund then I paid for what actually wanted she went to tho back and within 30 seconds comes back and I kid you not tossed my food to me Through my window and slammed the drive thru window ….i drive off stunned and I open the bag to start eating…I mean I just worked 16 hours straight and the food is cold ….

As of October 21st 2025 Tuesday this Wendy's right here is so disgusting I got sick off the burger after eating it the bun was hard had to throw it away the food totally is off temperature when I bought their chili last time I was there had to throw that away and their customer service is so bad I will definitely not be returning to this Wendy's the drive-through cashier looked like she was not happy about her job definitely she needs to change her jobs and get better quality people there that can serve better food and fresh food because my food was not fresh it was definitely not fresh if you're biting into a hard brick bun I'm totally dissatisfied with this Wendy's it needs to be changed this is why they never have customers as long as I've been living in Baytown for the past 10 years in

Absolutely disgusted. I’m pregnant and took a bite into my burger to find my burger was raw AND gave me a single layer when I ordered a double cheese burger. Not only was mine but another burger was raw. We had to finish cooking off the burgers on the stove so everyone had something to eat. They also almost forgot to give us two more frosties at the window, only giving it to us when we asked about them. First time at this location and was very let down for the amount of money we spent on this trip for food.

Ordered a chocolate frosty, when I received said frosty it was sour tasting and it was extremely off putting. Do we not clean our ice cream machines or check expiration dates on dairy products? Do better.