Wendy's

I have been to this location a couple of times. Every single time it’s always been terrible. However. Tonight I decided to give it another chance because my kids really wanted Wendy’s, I sent my husband to pick up our order. Things were missing or messed up but the manager was absolutely amazing when my husband went back about the missing or messed up items!!! Fixed the problem immediately, and communicated efficiently. Let him keep the messed up drinks and remade the correct ones. I would say this was the best customer service from this location yet! Usually we don’t make a fuss about it, but I told my husband to at least make sure we have everything in the bags, he went back. Thank you so much Mr.Manager sir. We’ll be back!

So upset with their customer service, quality of food, and ability to have their limited time items even on hand. I DoorDashed from this Wendy’s and I was very upset because they blamed everything on DoorDash when they gave me a kids meal sandwich when I ordered a BACONATOR. I paid $16 for a kids sandwich. One Patty when it was suppose to be 2. Look at the picture it’s literally a kids meal sandwich. My entire order was cold and I know it wasn’t warm when my dasher picked up because the cheese didn’t even melt on the fries or the baked potato. Gross. I ordered the pineapple frosty from the SpongeBob line and they didn’t have it. How do you not have one of your promotion items that is limited time?! Bad management and lazy workers if this is the case. No straws or silverware in my bag but

I've never been inside this Wendy's location. However, their drive-thru is exceptional. I have food allergies, and i let them know upon ordering. Every time I've ordered, the staff always bags my items separately and let's me know. They've done this WITHOUT me asking. All of the other restaurants have NEVER done this. I'll pass other Wendy's restaurants to use this location. My order is always correct and the staff is very friendly!

The GM should be fired, or whoever is in charge of placing orders. Chocolate frosty was unavailable as well as most of the flavors of soda. Bathroom and lobby were disgusting 🫣 for how high fast food pricing is these days u think service would increase but nope

Just placed my last ever order at Wendy's, they refused to honor a discount that they enticed me with through their app that would have allowed me to enjoy a meal for under $5. They claimed the scanners didn't work, which is interesting since they never seem to work. Instead of manually honoring the discount and applying my earned reward, the acting manager decided that a 10% off discount was equivalent. (My meal was only discounted from $13.50 to $12.00) I normally don't do this sort of thing, but the lack of effort at this location warrants it's permanent closure