Wendy's

I ordered the Dave's double cheeseburger & baked potato with sour cream and chives. The burger was not made fresh and very dry. The baked potato had been cooked so long it was literally burnt and no sour cream. I may have salvaged 3 bites out if it. The reason I did not order fries, because the last time I ordered fries they had either been reheated or they sat so long under the warmer there was no way to eat them. They still had 2hrs before closing. Is it too much to expect Fresh food? Especially when you have eaten all day.

I stopped at approximately 10:15 PM. On 01-21-2026 to get something to eat on my way to work and as I got to driving i tried to eat my fries and they literally tasted like the pulled them out of the garbage can and didn't really even heat them, my Dave's double the patties were as dry and hard as a brick. Some of the WORSE food I've ever eaten. I would have turned around and went back , but I was running late to work. So I resorted to having to eat some children's turkey and cheese lunchables. This experience was HORRIBLE. And I will give them they usually have good food.

Ever since Wendy’s came to Brownsville, I have made a habit of stopping to get breakfast. Honestly, I have absolutely zero complaints about this Wendy’s. Ms. Teresa is always smiling when she greets me at the drive-through! If there is a wait for my food, I move over to the mobile order parking, and my food is brought out promptly and fresh. The service I receive is friendly and professional

As of 12/17/25 , Night shift has mess up my experience, with Wendy's and all the manager had to do was let me no they were short handed before take front registers orders, but she didn't took my order and then when another customer came in complaining about why we have to wait until you finish drive thru first, then She yelled from the back " said it's only Three of them and you will have to wait, so one customer left without getting her food, not even that on of your cashiers said y'all could go somewhere else. After me leaving my feedback, the GM called me twice without me being able to talk to her because, she didn't leave a number or email address, when you don't what anyone to have your number just email or call from the company phone.

I came in and saw the black manager yelling at the white lady saying all kinds of mean things to her. Girl if you see this come work at my Wendy’s in Covington. We’d love to have you! You were still smiling while she was belittling you in front of those customers and employees. She wouldn’t be a manager at my store! I also called corporate and reported that! It was racist (and I’m black) the way she spoke to the white lady but was laughing and talking to everyone else! My name is Yolanda I’ll hire you