Wendy's

I wish to report an unacceptable service experience and extremely poor attitude from an employee at the drive-thru window. My order included a beverage for which I specifically requested light ice. At the first window, the employee was courteous and informed me that I would receive my receipt and order at the second window. Upon reaching the second window, the female employee handed me my drink. I politely reminded her that the order was for light ice as the cup appeared to be heavily filled with ice. The employee responded with an elevated and confrontational tone, stating, "It is light ice," before abruptly shutting the window and walking away from the station. I attempted to seek assistance from another visible employee to correct the beverage. However, the initial employee returned, sn

a employee got on the speaker and cussed at us and treated us terribly all because we had a big order. on a late night. all we wanted was some good food. Service by the woman taking our order was amazing but the guy got on there and cussed all of us out. UPDATE: Tried calling to the store to complain about it. got ignored 3 times. They answered once. and then hung up on me. all the fries were cold and stale. all the sandwhichs were burnt and cold. THIS IS A TERRIBLE PLACE. DO NOT EAT AT THIS LOCATION. Take the time to drive to a different one. itll be a better experience.

Very friendly and knowledgeable staff. I ate here around noon so I thought there'd be a longer wait but, I was able to order quickly. Inside wasn't as busy as the drive thru. I received my food in a timely manner. Best location I've been in the Chattanooga area.

Food was good as usual. But the reason I felt compelled to leave a good review is because Polly, the lady at the front who helped us, was so nice to me and my kids. She put effort into making sure they felt welcome.

I don’t understand why I put a mobile order in and choose drive thru, get up to the mic just for them to tell me I gotta go inside. I put in for the drive thru for a reason. My job is time sensitive I don’t have time to go inside and wait another 10 minutes for my food when I can just go down the street and get Taco Bell in 3 minutes.