Wendy's

I’m not sure what we were given in a bag but it wasn’t edible food. The “spicy chicken sandwich” and crispy chicken sandwich were hard as a rock. Super disappointing that they would even serve this to a customer? You could look at it and see it was hours old. I will be returning back to the Gratiot location, some things never change.

I literally stood in there for almost 10 minutes just waiting for someone to wait on me not even the people who were working came over to talk to me and whoever was supposed to wait on me wasn’t even around. The other girl kept looking for someone to wait on the people waiting I had my granddaughter with me so I couldn’t wait much longer cause she was starting to get antsy. Their food was deep in the last time. I ate here, but I’ll never go back now that I can’t even get weighted on that’s absolutely ridiculous especially during lunch hour like where is Kim at anyway cause that’s who supposedly was gonna wait on me with Kim

This review was generous to say the least. The last several visits over the past weeks have lead me to avoid this location going forward. On one visit I asked for ketchup. The drive thru cashier's response after looking for some was "not this time", instead of I'm sorry, we're out of ketchup at the moment. On my last visit a week ago, they were out of barbeque sauce for their chicken nuggets. This was the second time within a course of a week they were out of sauce. I'm sure they don't care about me not coming back to their location by the service they provide.

Went there before 7pm and the doors were locked. Went through the drive thru and was "greeted" by someone who very clearly hates their job. Ordered 11 jr. burgers. Pay for the order and was asked to pull into a parking space. Sure thing, no problem. 10 minutes go by, as do about 10 vehicles through the drive thru line, and still waiting. My husband walks to the drive thru window because like I said, doors are locked. The kid says it'll be a minute, they're short staffed. Okay. Less than 2 minutes later, he comes out with our order. We get home less than 5 minutes later. Everything is there, that's not the problem (this time). The problem was the burgers were cold and the cheese not even remotely melted. The pickles were warmer than the burger itself. Not sure how that happens, but it did.

I ordered a baconator fry and a spicy chicken sandwich with a large coke. The fries were completely cold and they did not even fill up the container to where it is supposed to be. And the chicken sandwich was decent.