Wendy's

I just came through the drive thru and I order a plain burger no bun. They charged me almost 3 dollars to get home to find they gave me 2 buns and no burger. WTH…. This was done on purpose because no one goes to a drive to order buns and be charged 3 dollars!!!!! When you can buy a pack of hamburger buns in a grocery store for that price.

I decided to stop by Wendy’s for lunch a few days ago. It’s not usually my first choice, but it’s a reliable quick option if my lunch is running late. This time, however, I was met with a level of customer service I’ve never experienced there before. The new corporate manager, Alex, was exceptional. He took my order with genuine attentiveness and made me feel truly valued. As I dined in, I noticed he brought that same energy to every customer—checking on tables, engaging with guests, and even sweeping the floor without hesitation. These are skills you typically see in fine dining, and as someone with a management background in that world, I immediately recognized it. I had to ask where that level of service came from. When you operate in a consumer-driven environment, you learn quickly t

Stood at the register for about 10 minutes waiting for someone to acknowledge me. There was other people doing the same exact thing. Mean while the people behind the counter have ear buds in and listening to music. I finally got someone's attention by waving my hands. Once I gave my order it took another couple minutes to make my order. There's so much confusion behind the counter that 2 different people made my order. You can hear them arguing from the dining area. It really seems like the younger generation doesn't have the worth ethics as the older generation. This is the second Wendy's I've been to this week that was a disappointment. The first one I walked out of people no knew wanted to take orders or work apparently. The only positive thing I can say is my food was made fresh and ho

An amazing Hamburger restaurant in Columbia Maryland. Friendly service with delicious food and drinks. They have frozen treats they call Frosty desserts which are my favorite. I always recommend this restaurant to my family and friends. It is not too crowded if you come here in the evenings. I have tried other hamburger restaurants in Maryland and I can say that this one is my favorite. I will definitely be back and can't wait to try the new limited edition Frosty desserts that are available now.

I placed my order with the young lady at the cash register and told her what I wanted on my baconator and that it was for here. I told her that I wanted mustard and she told me that it also comes with 6 pieces of bacon. Well my order came up with 3 pieces of bacon cut in half, no mustard and it was in a bag! The last time I was at this location was a year before the remodeling of the restaurant due to poor service. So I waited quite some time before returning today only to find out that nothing has changed except the appearance which is why I will not be coming back ever!