Wendy's

I went through drive-thru for my order. Firstly, they need to work on their customer service. Secondly, can we talk about how my fries were ice cold and my sour cream looked gross when I opened the package, so I looked at the date on the package, and it’s expired. When this Wendy’s first opened they were doing decent compared to the original building, but has declined more and more over the years. Do better,or just shut down.

Stopped in to grab lunch. Eddie was very friendly & welcoming! Food was prepared quickly & tasted great! Keep sharing your sweet smile with customers Eddie!

Over the last year, I have attempted to eat from this location four times - and without a doubt, all four times... This location struggles to meet the mark on categories between quality of service and correct-ness of food requested by customer and prepared by the business. Apparently, requesting "Cheese and Ketchup Only" on a Dave's Single is an astronomical task to accomplish here in Dawsonville, GA. I've received all variants of a Dave's Single with the exception for how I've requested it from this location specifically. Other Wendy's locations across the US? Zero issue to meet that request. DO NOT, under any circumstance.... Trust this location to meet your request.

The employees need to shut their traps and get to work. The food sat on the counter for at least five minutes before being served.

I placed an order in the Wendy's app and arrived at the location. They made me wait for my food for 7 minutes, only to then get home and they left out half of my order. I called the store and asked for the manager to give me a refund, and she refused and said I would need to come back to the store with a "receipt", which I was not even provided with because I ordered in the mobile app. Additionally, the staff that answered the phone literally said she knew they forgot my food items and made no effort to call me to ask me to come back or make the situation right. The manager refused to offer me a refund. This is now the second time in 3 weeks where I have had similar issues with the staff at this location have left out multiple items of my order and refused to provide a refund for their fai