Wendy's
Denton, MD · Fast food restaurant
- Address
- Wendy's, 110 Strato Drive, Denton, MD 21629
- Status
- Closed · Opens 5 AM
Wendy's is a restaurant located in Denton, MD. It is one of 31 restaurants listed in Denton. Its 3.3-star rating is slightly below the Denton city average of 4.2 stars. There are 10 photos associated with this location.
Hours
| Friday | 5 AM–1 AM |
Customer Reviews
This is the first time I have ever left a bad review, but this store is honestly a joke. They take over 30 minutes to make even the most basic orders, even when you order in advance. The staff is unbelievably rude, and when you ask a question, the response is simply “I don’t know,” with no effort made to help or find an answer. Wendy’s seriously needs to either retrain the entire staff or shut this location down, because the customer experience here is unacceptable.
For a new store it was dirty!!!! No paper towels Restrooms filthy!!!!! No ice and flat soda!!!! French Fries cold and Sandwiches cold. Was a complete let down and we love Wendy's. You need management that understands fast food.
Wow!!!! I know they just opened but maybe they need more time to learn what to do. First, the person taking the orders at the drive thru was not polite at all, did not repeat my order and did not give me the total. She rudely told me to pull around. When I get to the window to pay, there was no clarification of my order. I was told the amount and I paid. After I was handed the receipt I realized that she charged me for an order that was not even mine! After getting the food and returning home, it was noted that 2 of the sandwiches were made incorrectly! $35 later and I had to get food elsewhere!!! WTH!
NOPE!!! NOPE!!! NOPE!!! Won't do it again. Ordered my food, waited almost 30 minutes before asking for a refund, was told he would make it right now. Drove home, only to open sandwich and realize not what I ordered. Drove back up there, told them what I wanted/ordered/pay for. Waited another 10 minutes. Grab bag and went to car and thought I better check, sure enough, hamburger instead of Spicy Chicken Sandwich. Walked back in again and this time they saw me coming in "Hot", before I could even say anything the (what I assume was the manager), came over and asked me what I ordered. Told her and after 40+ combined minutes of waiting and returning 2 wrong orders, I finally got a my correct sandwich.
They're great for just opening. Food was very hot and fresh. Biggie bag is always a hit with my kids!
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.