Wendy's

Just a heads up because this was honestly disgusting and I don't want anyone else dealing with this. I went to the Wendy's on Fairburn Rd and was told to pull into a parking space because fresh chicken tenders were coming out. After about 10 minutes, they brought me a kids' meal, but the fries were cold. I went inside to ask for fresh fries, the young employee took my fries and DUMPED THEM back into the little fry bin with the other frys That alone was nasty, but what makes it worse is that I had already touched the fries and even taken a bite before they were dumped back in. Once he realized I saw it happen, he didn't know what to do. I immediately asked for a refund. To be clear, the manager didn't give me any trouble and refunded me without an issue, but the situation itself was unaccep

3/6/26 Very poor customer service.. The young lady the took my order has attitude..The young man that walked my order to my car I asked him if my receipt was in the bag... He said he didn't know that he didn't take my order with a attitude! I shouldn't have to ask for a receipt.. (Host: Rakiyah)@6:07pm) store#3237) Just save your $$$ folks.. Good Customer service now days is out the 🚪...

Was told to pull over for 2 biggie bags. Watch several cars get food. Had to back up and see what the problem was. They said they were making my food fresh. Meanwhile. Food cold. Fires cold and why is my burger soggy. Definitely can not eat this.

EVERYONE that worked the shift on November 21st, 2025 at 11:30am needs a pat on the back and a raise. Amazing service. Great attitudes, and the food was fresh!!! The young lady that worked the window, I don't remember her name, but she had a cute tattoo on her neck, was bubbly and pleasant. She was engaging and enthusiastic. It really made my day!

I’m giving this restaurant five stars solely because of the employee, Barbara, who was working the grill. She went above and beyond to help me and quickly corrected my order with a great attitude. She deserves EMPLOYEE OF THE MONTH. Unfortunately, the woman behind the counter—who seemed to be in some sort of management role, was clearly having a bad day and made sure everyone knew it through her attitude. Barbara, on the other hand, completely changed my experience. Her smile, greeting, and willingness to ask how she could help made all the difference in the kind of review I decided to leave. Please make sure to keep employees like Barbara happy, she’s the reason this review is positive, and honestly, that’s not something I can often say about many Wendy’s locations.