Wendy's

We were at the laundromat 2 min away doing laundry because our washer is broke. I placed a mobile order 20min before close. They were out of a few things I had ordered. They let me cancel my mobile order and order different options they had available. I pulled forward and everything was made fresh for a minimal wait. Thank you so much for fresh hot food! We appreciate it.

Asked for it plain. $7 for a sandwich I can’t eat. Staff were clearly distracted and annoyed . Was given no receipt . Do better Franklin Wendy’s

Stale bun, cold old fries that were 1/2 full - which we easily combined into one and which I sacrificed eating any so my partner could, burgers not prepared correctly or with all of the ingredients - w/ the meat being dry and overcooked. Poor service and long wait times when they just needed to hand us the sauce they didn’t give us, which took several minutes while they walked past the window multiple times. Absolutely disappointed. Just save yourself the trouble and go to any other nearby Wendy’s, which have always been great. Pic of what was supposed to be a standard Jr Bacon Cheeseburger. They also conveniently didn’t give us a receipt.

I have come here twice in the past week and both times have been a let down. The first time was on a Friday night. After not having Wendy's for years because of poor quality and service we decided to try them again. Ordered for pick up in the drive thru using the app. Get to the window and they tell me the chicken tenders aren't available yet they were on the app. Tonight, tried again. Same thing, ordered pick up with the app. This time I get to the window and they tell me they are out of regular beef patties and that I'd have to sub for the junior size. So they expected me to pay for a regular burger with junior size meat? No thanks! Told them I wanted to cancel my order because they could not fulfill it. They tell me first that they can't cancel the order. Then another guy claimed they c

I have always loved Wendy's. As I've gotten older I don't eat there as much so it a special treat. However, I'm not sure I will again. The drive through wait was unbelievably long. When I got to the window they made several excuses. Just poor staff management in my opinion. And the cherry on top, it was the worst bacon cheeseburger I believe I have ever had. See photos. The bacon looked like it had just been pulled out of the package. I remember when it was crispy, but apparently not anymore. The sandwich was just a soggy mess. About as unappealing as a burger could be. I am so disappointed. I don't think I'll go back. It's just not worth the chance. Farewell Wendy's.