Wendy's

It gets to a point where you get tired of being met with workers who have a very mono-attitude when you offer nothing but politeness and kindness. I went through the drive-through and my order was clear and concise. when I arrived at the window the worker asked me my order again, and I confirmed it clear and concisely. Only when I check my bag after I’ve driven off, Do I realize that my chives, extra chives I asked for more than once are not on the baked potato. I know it’s small but when I stated my order three times and it’s still messed up along with the attitudes being condescending is it then a problem. From personal experience, I know working in the food industry can be hard however we have to do better.

I literally parked my car just to write this review. The manager refused to offer even a single complimentary ranch, despite me being willing to pay for the rest of my order. On top of that, the manager’s attitude was unnecessarily rude. I wasn’t able to catch her name. To make matters worse, the food I received was cold. Truly disappointing from start to finish. If anyone at corporate Reads, this send me a message and I can show you a video of just how rude the employees can be.

What I ordered vs what I got. The first time I got the Frosty it was all chocolate, and I took it back and asked for the Oreo brownie fusion that I had originally ordered. When I got it back, it looked like this. 😐 I wasn’t going to send it back again. Last week I came here and ordered the chili and it had zero meat in it. I’m not sure what’s going on over there, but it’s not good. Drive-thru around 4:00.

I visited the wendys in white oak and received all old food and it was disgusting I couldnt even do a survey because they wouldn't give me a receipt or the store number. I ordered a 10pc chicken nugget with a baked potato. The nuggets were cold and old and the baked potato was hard which is surprising they would even sell it considering they have to open it and can physically feel how hard it was. It is burnt from sitting under the heat so long and not being rotated out adhering to the food holding times. I am extremely disappointed and will be visiting them for a full refund tomorrow. This is completely unacceptable and this location should be shut down if they can not find individuals who can follow simple food handling procedures. This will be the last time I visit this location everyth

Make sure you get your change back! Our food was $22.06 gave them $25.00 No Receipt was given. Went inside manager was snotty , said no receipt no money back! Food is expensive as it is, I guess the Multi Million Dollar Comp. needed our $ 2.94. more then we did. Also my hamburger was cold inside and the Fr Fries were old and barely warm. Wont be going there again. Dont need to pay for cold food and then to get ripped off!