Wendy's
Germantown, TN · Fast food restaurant
- Address
- Wendy's, 9197 Poplar Ave, Germantown, TN 38138
- Phone
- (901) 756-1141
- Website
- locations.wendys.com/united-states/tn/germantown/9197-poplar-ave?utm_source=Yext&utm_medium=Google_My_Business&utm_campaign=Local_Search
- Status
- Closed · Opens 10 AM
Wendy's is a restaurant located in Germantown, TN. It is one of 88 restaurants listed in Germantown. Its 3.5-star rating is slightly below the Germantown city average of 4.2 stars. There are 10 photos associated with this location.
About Wendy's
At Wendy’s in Germantown, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s... More
Hours
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
Customer Reviews
Unfortunately my experience today has made me sick 🤢 today , I was served raw chicken tenders, and they had me to wait 10 mins for them and they still were raw 😭😞 I got all the way down the street and noticed they were rubbery, and see thru, horrible I went back and spoke with a drive thru employee and they went to get a manager to see the raw chicken, she said they would cook them again , I should've got a refund instead will never eat here again 🤬 check ur tenders break them in half before you leave, some people are not taking cooking thoroughly seriously 😳 u will end up sick please check it before biting into it don't get sick like I did today I hope I don't have to go to the hospital 🏥 later, sad 😢 SMH
This location is very rude and nonchalant. They ignored me after calling the cashier 3 times to purchase cookies while I waited on my order. I then asked could they hear me ask they manager acknowledged but I dont appreciate them ignoring me like they was too busy to respond and store was empty... bad customer service
Haven't had Wendy's in a long time, was visiting from my town and figured we would stop. We ordered a large chili with onions and cheese & instead of saying they don't have chopped onions, they just threw a mess of sliced onions that goes on a hamburger right on top of the chili not to mention the chili was barely lukewarm. Everything else wasnt too bad
Sandwich was made incorrectly, called and asked to speak to a manager to make them aware and to see if they could remake it as I head back since I was on my lunch break and running out of time. Only for someone to pickup, I asked for a manager someone else picks up says hello as I state my issue they hang up. Called several times after for it to ring with no answer. Never getting my business again. Update** spoke with the manager today her name is Michelle. She was very professional, apologized as she wasn’t here when I visited the store. Offered to personally make it right when I return.
Horrible experience, the food is never fresh ! The meat is old and overcooked or burnt. The fries are sitting under the warmer so long they look and taste disgusting The scanner for collecting rewards points never works! The customer service is terrible 1/10 it always a bad experience
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.